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The Delphi forecasting method offers which of the following advantages?
The Delphi forecasting method is a structured communication technique that relies on a panel of experts. It compensates for individual biases by using multiple rounds of questioning and feedback. Experts provide forecasts anonymously, and after each round, a facilitator provides a summary of the forecasts along with the reasons given for their judgments. This process is repeated until a consensus is reached, minimizing the influence of individual biases and leading to more reliable results.
Statistical formulas (A) are not the basis of the Delphi method, which relies on expert judgment rather than purely statistical analysis.
Assigning more weight to key customers' demand (C) is not a feature of the Delphi method.
Reducing dominance by a few individuals (D) is correct but is a part of compensating for biases, not the primary advantage.
Rowe, G., & Wright, G. (1999). The Delphi Technique as a Forecasting Tool: Issues and Analysis. International Journal of Forecasting.
Linstone, H. A., & Turoff, M. (1975). The Delphi Method: Techniques and Applications.
A manufacturer's inventory levels are growing and service levels are dropping. Which of the following supply chain strategies is most appropriate to reduce inventory and improve service?
When a manufacturer faces growing inventory levels and dropping service levels, the primary goal is to optimize the supply chain to be more responsive and efficient. Reducing setup time is a key strategy in this context because:
Setup Time Reduction: By reducing the time required to changeover or setup equipment for different production runs, manufacturers can produce smaller batches more frequently. This leads to:
Lower inventory levels because production is more closely aligned with actual demand.
Improved flexibility and responsiveness to customer orders, which enhances service levels.
Lean Manufacturing Principles: This approach is consistent with lean manufacturing principles, which focus on reducing waste and increasing efficiency. By minimizing setup times, manufacturers can reduce work-in-progress inventory and finished goods inventory.
Enhanced Agility: Reducing setup time makes the manufacturing process more agile, allowing it to quickly adapt to changes in demand and reduce the likelihood of stockouts or overproduction.
Continuous Improvement: This strategy fosters a culture of continuous improvement and can lead to further efficiencies and cost reductions over time.
Increasing safety stock (Option A) might temporarily address service levels but will increase inventory costs. Optimizing the total cost (Option C) is a broad strategy and not specific enough. Implementing batch operations (Option D) might not directly address the issue of service levels and could increase inventory if not carefully managed.
'Lean Thinking: Banish Waste and Create Wealth in Your Corporation' by James P. Womack and Daniel T. Jones.
'The Lean Six Sigma Pocket Toolbook' by Michael L. George, John Maxey, David Rowlands, and Mark Price.
The mission of the global reporting initiative (GRI) is to provide a:
Global Reporting Initiative (GRI): An independent international organization that provides the world's most widely used standards for sustainability reporting.
Mission: The mission of GRI is to help businesses, governments, and other organizations understand and communicate their impacts on issues such as climate change, human rights, and corruption.
Trusted and Credible Framework: GRI provides a comprehensive framework for sustainability reporting that is trusted and credible, enabling organizations to report their sustainability performance transparently and consistently.
Purpose: This framework helps stakeholders, including investors, regulators, and customers, to assess and compare sustainability practices and performance across different organizations.
Global Reporting Initiative (GRI). (2020). GRI Standards. GRI.
Brown, H. S., de Jong, M., & Levy, D. L. (2009). Building Institutions Based on Information Disclosure: Lessons from GRI's Sustainability Reporting. Journal of Cleaner Production, 17(6), 571-580.
Which of the following measures would be an appropriate indicator of the marketing and sales organization's support of the sales and operations planning (S&OP) process?
S&OP Process: The Sales and Operations Planning (S&OP) process aims to balance supply and demand, aligning production with market requirements.
Revenue Metric: Total revenue as a percent of planned revenue is a direct measure of how well the marketing and sales organization supports the S&OP process by achieving sales targets.
Other Metrics: While finished goods inventory, product introductions, and new customers are important, they do not directly indicate how marketing and sales efforts align with the overall revenue goals set in the S&OP process.
Wallace, T. F., & Stahl, R. A. (2008). 'Sales & Operations Planning: The How-To Handbook.' T. F. Wallace & Company.
Lapide, L. (2004). 'Sales and Operations Planning (S&OP) Mindsets.' Journal of Business Forecasting, 23(3), 17-19.
A company's competitive advantage is product differentiation. The company has multiple new products with unique features targeted to various customer groups. It plans to sell its products via retail channels and online. One of the activities the company should focus on first when determining inventory levels for each product is:
When determining inventory levels for each product, especially for a company focusing on product differentiation with unique features targeted at various customer groups, the first activity should be identifying and documenting each market segment's needs. Understanding specific customer requirements and demand patterns is crucial for setting appropriate inventory levels that align with market expectations. Planning equivalent inventory levels, setting price points, and determining inventory levels at retail outlets are subsequent steps that depend on the initial assessment of market needs. Reference: Kotler, P., & Keller, K. L. (2016). 'Marketing Management.'
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