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Which is a factor used in the 'change formula' (Beckhard and Harris)?
Dissatisfaction with the Status Quo: The change formula includes dissatisfaction as a key driver for change. Without sufficient dissatisfaction, the motivation to change is diminished.
Other Options:
B, C, and D: These factors, while important, are not explicitly part of the Beckhard and Harris change formula.
Key AgilePM Concepts Referenced:
Change Formula Framework: AgilePM Handbook, Chapter 6, Section 6.5.
According to the Cynefin framework, what type of change situation is stable and well understood, where the relationship between cause and effect is clear?
Simple: The Cynefin framework classifies situations where cause and effect are obvious as 'simple,' requiring straightforward solutions based on best practices.
Other Options:
Multifaceted: Not a recognized category in Cynefin.
Complex: Refers to situations where cause and effect are not immediately apparent.
Chaotic: Refers to situations with no apparent relationship between cause and effect.
Key AgilePM Concepts Referenced:
Cynefin Framework for Complexity: AgilePM Handbook, Chapter 3, Section 3.3.
Which of the following statements about positive characteristics of an effective change team (Lencioni) are true?
Members should be encouraged to draw attention to colleagues' failures to meet commitments.
Conflict should be avoided to maintain good relationships.
Statement 1: Incorrect. While accountability is important, it should be addressed constructively, not by drawing attention to failures in a punitive way.
Statement 2: Incorrect. Constructive conflict is essential for innovation and problem-solving. Avoiding conflict entirely can lead to unresolved issues and reduced performance.
Key AgilePM Concepts Referenced:
Team Dynamics and Conflict Management: AgilePM Handbook, Chapter 5, Section 5.5.
Which of the common Agile concepts, behaviors, and techniques composes fixed periods of time, at the end of which an objective has been met?
Timeboxing: Fixed time periods, such as sprints, are used to focus efforts and deliver outcomes within a predefined timeframe. This helps teams remain disciplined and maintain momentum while working iteratively.
Other Options:
A: Minimum viable product relates to the initial version of a product with essential features.
C: Full transparency refers to visibility into the process.
D: Frequent delivery is broader and does not imply fixed time periods.
Key AgilePM Concepts Referenced:
Timeboxing: AgilePM Handbook, Chapter 3, Section 3.4.
When assessing the impact and severity of options on how to handle change, not all costs are financial. What type of cost is reflected in the downtime experienced while staff are trained to use a new process or system?
Productivity Dip: A temporary drop in productivity is common when employees are being trained on new processes or systems. This cost is critical to account for in planning and managing change effectively.
Other Options:
Safety & Wellbeing: Relates to physical and emotional health, not productivity.
Reputational: Refers to external perception of the organization.
Opportunity: Refers to lost potential from alternative courses of action.
Key AgilePM Concepts Referenced:
Assessing Change Impact: AgilePM Handbook, Chapter 7, Section 7.3.
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