Prepare for the APMG-International Agile Project Management (AgilePM) Practitioner exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
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An external web developer is to be contracted to create the new coffee bar
insurance area on the existing web site. The chosen web developer will only
agree to work on a 'fixed price for a fixed specification' contract.
What action should the Project Manager take?
Dividing the work into smaller, well-defined component parts is a strategic approach when dealing with fixed-price contracts within an Agile framework. This method allows for greater flexibility and adaptability, as each component can be specified in detail, making it clear what the external web developer is responsible for delivering. This approach aligns with Agile principles by enabling incremental development and delivery, allowing for adjustments and refinements to be made as the project progresses and more information becomes available.
In Agile Project Management, particularly when incorporating external resources or contractors, breaking down the project into smaller, manageable parts is a common practice. This not only facilitates better control and tracking of progress but also ensures that the project remains adaptable, with the capacity to respond to changes in requirements or priorities. This approach is in line with Agile methodologies that emphasize iterative development, customer collaboration, and responding to change over following a fixed plan.
The Sales Manager is excited by the challenge to lead a pilot to upskill the sales team in the new capabilities. They will particularly enjoy coaching and spending time with team members.
Which preference does this behavior BEST display?
Comprehensive and Detailed Explanation:
This question uses the Myers-Briggs Type Indicator (MBTI) framework, which identifies personality preferences based on four dichotomies. In this scenario, the Sales Manager's behavior reflects traits that align most closely with the Extraversion preference.
1. Why the Answer is Extravert (A):
Extraverts gain energy from interacting with others and are motivated by teamwork, coaching, and engaging in group activities.
The Sales Manager's enjoyment of spending time with team members and their enthusiasm for leading a pilot clearly demonstrates extraverted qualities.
Extraverts typically thrive in environments where collaboration and communication are emphasized, which matches the described behavior.
2. Analysis of Other Options:
Option B: Introvert
Introverts are more reflective and gain energy from time spent alone or in quieter settings. They tend to prefer solitary work over group activities.
The Sales Manager's enjoyment of coaching and team interaction does not align with introverted traits.
Eliminate.
Option C: Thinking
The Thinking preference in MBTI is about making decisions based on logic and objective criteria. It does not directly relate to the enjoyment of coaching or spending time with team members.
The scenario describes behavior that is more about interaction and energy from others rather than logical decision-making.
Eliminate.
Option D: Feeling
The Feeling preference relates to decision-making that prioritizes values and empathy. While this could be partially relevant in a coaching context, the primary focus of the description is on enthusiasm for interaction and collaboration, which are hallmarks of extraversion.
Eliminate.
3. Practical Example:
An extraverted leader might enjoy hosting team workshops, facilitating discussions, or mentoring colleagues. Their energy comes from the collaborative process, just as the Sales Manager enjoys coaching and working directly with their team.
4. Reference to MBTI:
Extraversion (E):
Focused on the external world and interactions with others.
Energized by group activities and collaboration.
Introversion (I):
Prefers reflection and solitary work.
Two Sales staff members appear to have lost energy for the change process and did not attend recent change meetings. When questioned, they said they were so overwhelmed by the number of changes in systems, materials, technical knowledge, and processes that they couldn't deal with any more.
Which 2 actions by the Sales Director are the MOST appropriate when responding to this type of resistance from staff?
A. Find out which elements could remain unchanged so that future sales are unaffected. B. Add personal staff targets to ensure that the changes in the sales operations are continued. C. Assign the staff members to projects outside of this change, to prevent them undermining the changes needed. D. Consider limiting the changes to those that are related to each other during each iteration of change in sales. E. Ensure these staff members are rewarded for raising issues with the implementation.
Comprehensive and Detailed Step-by-Step Explanation:
1. Analysis of the Scenario: The staff members are experiencing change fatigue due to the overwhelming number of adjustments in systems, processes, and technical knowledge. This fatigue often arises during significant organizational transformations like the one UniCo is undergoing, where staff members feel unprepared or unsupported to handle multiple changes.
Agile Project Management (AgilePM) emphasizes adaptive change management, where incremental changes are planned and staff are supported throughout transitions. The Agile approach also recommends prioritizing manageable changes to prevent burnout.
2. Option Evaluation:
Reference from AgilePM: Agile emphasizes incremental delivery and the need to protect stability where possible during change efforts. This is key to balancing innovation with operational continuity.
Why Correct: This approach reduces unnecessary change and helps staff focus on priority areas, reducing resistance and fatigue.
Why Incorrect: AgilePM advocates for team empowerment and reducing pressure during resistance phases. Adding personal targets does not address the root cause of change fatigue.
Why Incorrect: AgilePM encourages collaboration and engagement rather than sidelining staff during organizational changes.
Reference from AgilePM: The iterative and incremental approach in Agile ensures that teams manage workload effectively while focusing on high-priority changes.
Why Correct: Limiting and organizing changes into related areas ensures clarity, reduces cognitive load, and builds confidence among the sales staff.
Why Incorrect: Although AgilePM emphasizes transparency, this approach does not mitigate the resistance caused by change overload.
3. Final Recommendation:
Correct Actions: A and D effectively address the root causes of resistance (overwhelm and fatigue) by maintaining stability where possible and grouping related changes into iterations.
These solutions align with AgilePM's focus on iterative change, manageable workloads, and staff engagement.
Incorrect Actions (B, C, E): These options either fail to address the root problem or risk disengagement further.
AgilePM Practitioner Guide, Chapter on Stakeholder Engagement and Managing Change.
AgilePM Principles: Incremental Delivery and Focus on the Business Need.
Agile Change Management Strategies for Overcoming Resistance.
Answer the following questions about the contents of the DSDM
products.
Each of the following questions includes true statements about the project
but only two statements are appropriate entries for the DSDM product
identified.
Remember to limit your answers to the number of selections requested in
each question.
Which 2 statements represent appropriate entries for the Business Case?
For the XAN Insurance Company Web Project and considering the Agile Project Management approach, particularly the Dynamic Systems Development Method (DSDM) framework which emphasizes business value and active user involvement, the Business Case should justify the project in terms of cost, benefit, and risk.
Selected Statements for the Business Case:
D . The Sales Manager has calculated that the new coffee shop insurance product will increase revenues by 10% each week.
D . This statement provides a clear financial projection for the benefits of the project, which is a critical component of a Business Case. It quantifies the expected revenue increase, offering a tangible benefit to justify the project investment.
Answer the following questions about the acceptance criteria within the project.
Decide whether the approach to setting and using acceptance criteria has been applied appropriately and select the response that supports your decision.
The requirement to 'install a heat reclamation system' shows as a Should Have in the Prioritised Requirements List. During Investigation in Solution Development Timebox B, the Project Manager advised the team NOT to set detailed acceptance criteria for this requirement until later in the Timebox, since the requirement may have to be dropped and the work would be wasted.
Is this an appropriate action related to acceptance criteria?
B . Yes, because the acceptance criteria might need to be changed during the Solution Development Timebox.
Rationale:
In Agile Project Management, flexibility is key. It is important to prioritize work based on the value it provides and the necessity of the requirement. 'Should Have' requirements are important but not critical, and they can be subject to change as the project progresses and as more information becomes available. Deferring the detailed setting of acceptance criteria for a 'Should Have' requirement that might be dropped is a practical approach to managing workload and focusing efforts on the most critical aspects of the project first. This approach is in line with Agile's principle of responding to change over following a fixed plan.
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