Prepare for the Apple Device Support Exam (SUP-2024) exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
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Which App Store app should you use to reset your Apple ID password when you use a friend's or family member's iPhone or iPad?
Apple Support is a free app that helps you access personalized solutions for all of your Apple products and services, including AppleCare+ plans. You can also talk to a real person, book a reservation, find a nearby store, and manage your subscriptions. One of the features of the app is to reset your Apple ID password with the Apple Support app on a borrowed device. If you don't have an Apple device but have access to your trusted phone number, you can borrow an Apple device from a friend or family member, or use one at an Apple Store. You can open the Apple Support app on the borrowed device, scroll down to Support Tools, tap Reset Password, tap ''A different Apple ID'', enter your Apple ID, and follow the onscreen instructions to reset your password. Any information that you enter will not be stored on the device.Reference:
Apple Support on the App Store
If you forgot your Apple ID password - Apple Support
You're ready to transfer a sysdiagnose from your iPad to your Mac.
Where in System Settings can you locate the log file on iPad?
Use this image to answer the question.
Which iPad model is compatible with Apple Pencil (2nd generation)?
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Which device can you use to unlock your Mac computer's screen saver and approve authentication requests from macOS and other apps?
You can use your Apple Watch to unlock your Mac computer's screen saver and approve authentication requests from macOS and other apps, without having to enter a password. This feature is called Auto Unlock and Approve with Apple Watch, and it requires that you have an Apple Watch with watchOS 6 or later, a Mac with macOS Catalina or later, and that both devices are signed in with the same Apple ID using two-factor authentication. To turn on this feature, you need to go to System Preferences > Touch ID & Password > Apple Watch and enable the option next to the name of your watch. Then, whenever you wake your Mac from its idle state or an app requires authentication, you can double-click the side button of your Apple Watch to unlock or approve the task.Reference:
Unlock your Mac and approve requests with Apple Watch - Apple Support
Authentication Services | Apple Developer Documentation
Approve App Authentication Requests with Your Apple Watch in Catalina
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