Most Recent Avaya 3312 Exam Dumps

Prepare for the Avaya Aura Contact Center Administration exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Avaya 3312 exam and achieve success.

The questions for 3312 were last updated on Mar 29, 2025.

Viewing page 1 out of 13 pages.
Viewing questions 1-5 out of 66 questions

Get All 66 Questions & Answers

Question No. 1

A customer with an Avaya Aura Contact Center (AACC) has been notified that due to bad weather the contact center will not be opening today. The customer would like to remotely implement an announcement to explain the reason for the unscheduled closure, and is going to use a Boolean variable to accomplish this.

Which two statements regarding a Boolean variable are true? (Choose two.)

AA Boolean variable is a variable of the type TRUE/FALSE.

BA Boolean variable is a variable of the type ON/OFF.

CA Boolean variable can be used on a Master Script, a Primary Script or a Secondary Script.

DA Boolean variable cannot be used in a loop.

Show Answer

Correct Answer: A, C

Question No. 2

From which area of the Avaya Agent Desktop can you copy the Customer CLID?

ACustomer Basic Tab

BCustomer Intrinsics Tab

CCustomer Detail Tab

DCustomer Contact Tab

Show Answer

Correct Answer: B

Question No. 3

A customer with Avaya Aura Contact Center (AACC) will use the Contact Router for all calls entering the system.

What is one function of the Contact Router?

AIt can link intrinsics to applications.

BIt can link agents to applications.

CIt can link skillsets to applications.

DIt can link Control Directory Numbers (CDN) to applications.

Show Answer

Correct Answer: C

Question No. 4

The CCMS Host Application Interface (HAI) Service provides database lookup and call data attachment service without using a Customer Developed Applicatior (CDA).

What is used to configure this service?

ATask Flow Executor (TFE)

BApplication Programming Interface (API)

CData Exchange Server (DX Server)

DDatabase Integration Wizard (DIW)

Show Answer

Correct Answer: A

Question No. 5

Refer to the exhibit.

According to the User Definition for Susan Gordon shown in the exhibit, which statement regarding her capabilities is correct?

ASusan can change her user name and password.

BSusan can bulk load data through the Configuration spreadsheets.

CSusan will have access to Real Time Reporting on her launchpad.

DSusan can add, delete, and edit Control Directory Numbers (CDN).

Show Answer

Correct Answer: C

Unlock All Questions for Avaya 3312 Exam

Full Exam Access, Actual Exam Questions, Validated Answers, Anytime Anywhere, No Download Limits, No Practice Limits

Get All 66 Questions & Answers