Most Recent Avaya 33820X Exam Questions & Answers

Prepare for the Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Avaya 33820X exam and achieve success.

The questions for 33820X were last updated on Dec 21, 2024.

Viewing page 1 out of 13 pages.
Viewing questions 1-5 out of 64 questions

Get All 64 Questions & Answers

Question No. 1

Many organizations are seeking ways to lower the cost of application development, management, maintenance, and updates.

To become agile to changing business conditions and minimize the cost of updates, which fully featured graphical development environment for creating applications, and runs on Avaya Experience Portal, Is available for customers?

AGraphical Designer

CCall Vectoring

CVisual Designer

DAvaya IX Orchestration

Show Answer

Correct Answer: D

Question No. 2

Call Center Elite has the same deployment flexibility as Avaya Aura Communication Manager (CM). Which two are deployment options for Call Center Elite? (Choose two.)

AMultiple Server - Multiple VMS

BMultiple Servers with Single VMS

CCloud: Communication Manager with Call Center Elite on Amazon Web Services (AWS)

DCM Server Separation

Show Answer

Correct Answer: C, D

Question No. 3

Workspaces for Elite with POM Integration can Increase agent productivity by providing a unified desktop for agents to handle all inbound and outbound voice tasks, and which three types of calls? (Choose three.)

APredictive

BProgressive

CPerformance

DProficient

EPreview

Show Answer

Correct Answer: A, B, E

Question No. 4

Avaya Elite Multichannel (EMC) is a Microsoft Windows-based software feature set.

Avaya Elite Multichannel R6.6 integrates with MS Dynamics 365 in which two use cases? (Choose two.)

AAvaya Elite Multichannel agent desktop (thick client) with Microsoft Dynamics web client

BMicrosoft Dynamics (thin client) embedded with Avaya Elite Multichannel APIs (channel controls)

CAvaya Elite Multichannel agent desktop (thick client) and Microsoft Dynamics (thick client) embedded together on the agent desktop

DMicrosoft Dynamics (thick client) embedded with Avaya Elite Multichannel APIs (channel controls)

Show Answer

Correct Answer: A, D

Question No. 5

Avaya Aura and Call Center Elite together help reduce the total cost of ownership (TCO) with centralization and consolidation.

Avaya's open architecture provides feature and investment options for any enterprise, and customers can choose from which two options? (Choose two.)

ASubscription-based payments

BCloud Contact Center with AACC

CManaged Private or Hybrid Networks

DCloud Storage Box

Show Answer

Correct Answer: A, C

Unlock All Questions for Avaya 33820X Exam

Full Exam Access, Actual Exam Questions, Validated Answers, Anytime Anywhere, No Download Limits, No Practice Limits

Get All 64 Questions & Answers