6210: Avaya Aura Contact Center Implementation Exam
Avaya 6210 Exam
Avaya Aura Contact Center Implementation Exam
Last Updated: Jun 29, 2024
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124 Questions and Answers for the Avaya 6210 exam
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Avaya Aura Contact Center Implementation Exam Syllabus
Implement the Avaya Aura? Contact Center (AACC) High Availability solution/ Contact Center (AACC) components, features, and functions
Describe how to troubleshoot Agent Workstations using the CCT Reference Client/ How to install and configure the Orchestration Designer software from CCMA
Implement the Avaya Aura? Media Server (AAMS) High Availability solution/ Product licensing requirements for the Avaya Aura? Contact Center (AACC) installation
How to perform an Avaya Aura? Contact Center (AACC) HA Active/Standby Switchover test/ Implement the Avaya Aura? Media Server (AAMS) non-HA solution
Avaya Agent Desktop (AAD) and Avaya Desktop Displays (ADD)/ Identify the Avaya Aura? Contact Center (AACC) Post-Installation tasks
Describe how to validate the Avaya Agent Desktop (AAD) software with Web Based Statistics/ Configure the software required for Agent Workstations
Install Avaya Aura? Contact Center (AACC) and configure the Avaya Aura? Ignition Wizard/ Explain how to perform a database backup and restore database files
Avaya Aura? Media Server (AAMS) options for Avaya Aura? Contact Center (AACC) SIP-enabled installations/ Troubleshoot an Avaya Aura? Contact Center (AACC) installation