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Prepare for the Avaya Aura Contact Center Implementation Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
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The questions for 6210 were last updated on Mar 28, 2025.
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During contact handling, agents can create a callback to a customer. Where are the Agent Desktop callback minimum and maximum timers configured?
When performing an immediate backup in the Contact Center Database Maintenance utility, which application is the only one that is not selected by default?
Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?
Users of the Outbound Campaign Management Tool require access rights to the Outbound component. Which component within the Center Manager Administration would the user be assigned Launchpad option access?
Which Avaya Aura Contact Center component is required for Contact Center Multimedia deployment?
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