Most Recent Avaya 7392X Exam Questions & Answers

Prepare for the Avaya Aura Call Center Elite Implementation Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

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The questions for 7392X were last updated on Jan 9, 2025.

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Question No. 1

Refer to the Exhibit.

The diagram shows the content namespace UUID(ANNC-9C2ec05e-a518-41e8-95b1-0050569dee68) on the Avaya Aura Media Server for placement of announcements and music wave files.

Which two Communication Manager (CM) commands are used to verify the files have been placed correctly? (Choose two.)

Achange media---gateway 1

Blist announcement

Cstatus media-server 1

Dchange media---server 1

Edisplay media-server 1

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Correct Answer: C, D

Question No. 2

Which three- Vector Directory Number (VON) parameters are associated with the active VDN? (Choose three.)

AVDN Skill

BClass of Services (COS) .

CTenant Number (TN)

DBest Services Routing (BSR) Application

EMeasured

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Correct Answer: A, C, D

Question No. 3

Refer to the exhibit.

The diagram shows three VQNs, with VDN override and VDN variables. The call first arrives into VDN 1 and ends up on VDN 3.

Which announcement is played at step five?

A3003

B1003

C2002

D1001

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Correct Answer: A

Question No. 4

Which property of the SET command makes the command unique when dealing with variables?

AThe SET command allows variables to be manipulated using arithmetic and string operators

BThe SET command allows you to place calls in a particular queue

CThe SET command allows a group of variables to follow a specific pattern

DThe SET command reassigns variables to new values during the process of a vector

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Correct Answer: A

Question No. 5

A call center operations manager wants agents to manually enter a code to identify the reason for being in auxiliary (AUX) work status.

Which feature must be activated on the system-parameters customer-options to allow this?

ACall Work Codes

BAuthorization Codes

CReason Codes

DAUX State Codes
Reference :
Avaya Aura Call Center 6.0 Overview Page 26

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Correct Answer: C

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