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Avaya 7495X Exam
Avaya Oceana? Solution Integration
Last Updated: Jul 1, 2024
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66 Questions and Answers for the Avaya 7495X exam
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Avaya Oceana? Solution Integration Syllabus
- Explain the Oceana Email and SME Channels routing and call flows/ Install Engagement Designer workflows
- Describe the attributes and function of Oceana Webchat and Co-Browse Channels/ Configure Oceana Webchat and Co-Browse Channels
- Explain additional Oceana channel types: Social Media, AMC, Outbound Voice with Proactive Outreach Manager (POM)
- Deploy, configure and administer Avaya Control Manager and Oceana Voice Channel/ Deploy Omnichannel Windows Server
- Explain the architecture, features, components, capabilities, licenses and deployment requirements for Avaya Oceana solution and Oceana Workspaces
- Describe the function and attributes of Avaya Control Manager and Oceana Voice Channel/ Configure Avaya Oceana Email and SMS Channels
- Deploy Avaya Breeze Snap-ins and clusters and integrate them with Avaya Oceana