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The questions for 7497X were last updated on Feb 19, 2025.
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Consider the log messages:
'RequestId':'SWQtNzA2d2pSRm03zGtfQUtzUFFtdw==_','RouteRequestId':'0830cf65-1aaf-48a3-8a2f-44850be19f82','WorkflowType':'ROUTE_CONTACT_SMS','SourceName':'OCP ShortMessageService','CallbackIp':'135.122.106.229','ContactId':'ME1NsN-4QI6isb73z~mPyA','ChannelType':'ShortMessageService','Reason':'400 Bad Request. Space could not be resolved ','WorkRequestId':'Id-706wjRFm7dk_AKsPQmw'}[
Which provider type is being handled in these log messages?
In addition to a description of the problem, which two types of logs are required when escalating a problem to Avaya Support? (Choose two.)
Agent Controller receives Information from the Omnichannel Resource Controller (ORC).
Outing the Email Flow processing, to which components does the Agent Controller feed the Information?
When a customer leverages Avaya Aura Experience Portal as their self-service application, during the first leg of voice call processing, which component from the Avaya Aura stack contacts Context Store to create a Context ID for the new Voice Interaction?
Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?
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