Most Recent Avaya 7497X Exam Questions & Answers

Prepare for the Avaya Oceana® Solution Support exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Avaya 7497X exam and achieve success.

The questions for 7497X were last updated on Dec 21, 2024.

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Question No. 1

Which statement describes the function of the Work Assignment Snap-in?

AIt is a normalized model for all Avaya Oceana resources.

BIt is responsible for interaction routing.

CIt helps Avaya Oceana customer* build their business logic.

DIt provides contextual information.

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Correct Answer: B

Question No. 2

To check Context ID in Context Store for the Avaya Aura Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)

AWeb Browser

BCS TOOL

CPOSTMAN

DSERVICE MAP

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Correct Answer: A, B

Question No. 3

Which credentials does Avaya Oceana Workspaces use for Agent login?

AAvaya Breeze Authorization Service and Avaya Control Manager Agent username and password

BAvaya Breeze Authorization Service and Avaya Communication Manager Agent username and password

CAvaya Breeze Authorization Service and Avaya Communication Manager extension and password

DAvaya Breeze Authorization Service and LDAP as Authentication Authority

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Correct Answer: A

Question No. 4

Which statement regarding Engagement Designer (ED) workflows in Avaya Oceana solution is true, if you want to avoid launching both old and new flows during processing?

AThe existing ED workflows should be deleted before deploying new ED workflows for the same channel.

BED does not allow you to deploy a new call flow when there is an existing call flow for the same channel.

CED allows you to deploy both old and new ED workflows In the ED without any problems.

DThe existing ED workflows should be renamed before deploying new ED workflows for the same channel.

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Correct Answer: A

Question No. 5

Unified Agent Controller (UAC) gets the status of the agent stations and Interactions data from which Avaya Oceana core component?

AUnified Collaboration Administration (UCA)

BCall Server Connector (CSC)

CUnified Collaboration Model (UCM)

DEngagement Designer (ED)

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Correct Answer: A

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