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Avaya 78950X Exam
Avaya Contact Center Select Implementation and Maintenance Exam
Last Updated: Jul 2, 2024
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65 Questions and Answers for the Avaya 78950X exam
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Avaya Contact Center Select Implementation and Maintenance Exam Syllabus
- Explain the required IP Office configuration steps to integrate with ACCS/ Explain the operation and benefits of the ACCS solution
- Explain the steps required to troubleshoot the ACCS server by symptoms/ Explain the business continuity requirements in a Campus Redundancy Environment
- Describe the high-level configuration steps for Avaya Aura? Media Servers in a High Availability environment/ Explain how to secure the links between ACCS and IP Office
- Apply the configuration steps for outbound features using Outbound Campaign Management Tool/ Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS
- Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state/ Apply the configuration steps for multimedia features within ACCS
- Apply basic ACCS administration tasks and configure agent and supervisor privileges/ Explain the ACCS license assignments/ Generate and schedule reports
- Modify the sample application using Orchestration Designer/ Describe Prompt Management component in ACCS
- Create customized real-time display/ IP Office Configurations