Most Recent CIMAPRA19-E02-1 Exam Questions & Answers

A low cost airline is operating three flights a day between two industrial cities in neighbouring countries. The cities are 300 km apart and the terrain between the two countries is mostly flat grasslands. The two cities are also linked by motorways and a railway line.

At first the airline enjoyed first mover advantage and generated healthy profits for three years. But more recently, the airline is experiencing intense competitive pressures, reduced passenger numbers and lower returns. The airline directors are using Porter's Five Forces framework to analyse the nature and severity of the various competitive forces being experienced.

In the context of this model which of the following forces would be considered as a threat of a substitute product or service?

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W is the supervisor of the house-keeping team in a large hotel. X, a member of the team, is consistently late to work which means that other team membershave to perform extra work. A number of team members have also complained to W about X's aggressive behaviour. Two months ago W spoke to X informally about these issues and for a short period things improved.

But it is now clear that X is again displaying unacceptable behaviour and upsetting colleagues. W knows further action must now be taken to deal with the situation.

With reference to the disciplinary process, which isthe best course of action for W to take?

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P is an experienced engineer and project manager that has just been appointed to manage a complex multi-million pound engineering project. It is the start-up stage of the project and nothing at all has been done so far except for the design work. No other team members have been appointed.

P decides to start by firstly decomposing the full scope of the project into a hierarchy of work packages.

Secondly P intends to create a structure showing the reporting relationships and communications channels for the entire project team.

Thirdly, P plans to embark on a systematic process of identifying all the individual elements that comprise the total cost of the project in order to calculate a bottom-up budget.

Select the structures that P will adopt in the correct order.

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T is a senior managertasked with planning the move of the company headquarters from a city centre location to a rural estate location. More than 70 staff will be impacted by the move.

T feels confident that the practical aspects of the move have been addressed well but is unsure about the reaction from staff, some of whom may have to move house. He has decided to apply a well known model to analyse the situation.

Drivers in favour of change and resisting factors to change are all plotted out on a diagram and then analysed in depth. What isthe name of this technique?

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Leading and developing a high performing team that has only recently come together is a challenge requiring leaders to prioritise different issues and adopt different styles and tactics at different stages of team development.

At one point the leader will need to:-

* confirm personal roles and responsibilities,

* plan the workload and agree working practices,

* ensure all sources of conflict have been resolved, and

* motivate team members to deliver their full potential.

With respect to the Tuckman model of team development, which isthe stagewhere these leadership actions are most appropriate?

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