Prepare for the CIPS Ethical Procurement and Supply exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
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The abbreviation 'PDCA' represents the words:
The Plan-Do-Check-Act cycle, attributed to Deming, stresses the need for action in improving quali-ty. Plan Do Check and Assess would have been close to the correct answer, but not quite close enough.
The other responses shown here are simply made up to fit the letters.
'It is important to remember that XXX customer service has a knock-on effect on YYY customer service'. What are the missing two words?
This is the notion that the way people behave (and are treated) inside the organisation is likely to reflect the way they behave to others outside the organisation.
A chart of the concept of 'economies of scale' would have two axes. Which two?
The principle of economies of scale is that cost will decrease as the scale / volume of operations in-creases. Remember that 'cost' is not the same as 'price'.
See also 'learning curve' or 'experience curve'. A clear mathematical ratio between volumes and cost per unit can be calculated / determined. The concept of the learning curve originated within the air-craft manufacturing sector in the United States, where engineers drew up precise cost benefits as the quantity of aircraft manufactured increased - as experience was gained.
These ideas can be very useful when negotiating price for large volumes, especially for new or be-spoke goods or services - the supplier's costs may decrease significantly as volumes or experience increase(s).
The objective of value engineering has been described as:
Value engineering, like value analysis, but at the design stage, seeks to create at least as great an output, but with fewer components / inputs.
You have recently moved into the procurement department at your company, having earlier worked in the finance area in the same company for five years. You have decided to set up home with your partner, and you will need additional money to buy furniture, furnishings, etc. A friend has offered you extra part-time work at weekends, helping serve meals in their small family restaurant. Do you:
While one can take the view that your weekend is yours and nothing to do with your main employ-er, many contracts of employment prohibit extra work unless pre-agreed. In any event, it is likely to be seen as polite and respectful to seek permission from your main employer. The point about need-ing to rest at weekends (and during annual holidays) is a serious point: we should be able to func-tion effectively during normal working hours.
If your main employer does not give consent, you may wish to ask for a pay rise. :)
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