Prepare for the CIPS Global Logistics Strategy exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
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What is the primary challenge addressed by a global logistics strategy?
A global logistics strategy focuses on delivering products and services efficiently while maximizing profitability through cost-effective order execution. [P-3]
What are important goals related to customer demand in the context of reverse logistics? [Select ALL that apply]
Resolving customer returns/complaints and reducing waiting time are key goals for customer service. [P-176]
The following five companies are dealing with the challenge of managing a product portfolio, catering to diverse customer segments across international territories. Each company manager is tasked with prioritizing specific focus areas and allocating resources to overcome challenges.
Company A: A grocery store chain frequently offers special promotions and discounts, significantly affecting ordering patterns. These volatile prices make it challenging to maintain a consistent revenue stream.
Company B: A growing e-commerce business experiencing increased shipping costs due to the rapid expansion of product offerings and customer base. To maintain profitability, they need to reduce costs.
Company C: A custom-made furniture manufacturer facing order processing delays, leading to longer lead times and increased customer complaints.
Company D: A manufacturer of high-demand electronic gadgets experiencing demand exceeding supply, requiring order rationing. Customers are frustrated due to errors in the rationing system and have attempted to game the system.
Company E: A global electronics manufacturer struggling to manage its complex supply chain across multiple regions. The company needs to leverage technology to improve efficiency and reduce operational costs.
Each company must also take recommended actions to address its primary challenge.
Q: For Company A, what recommended action should the company manager take?
Answer Options:
To address price volatility, Company A should focus on handling price fluctuations through better pricing strategies and demand forecasting. [P 166-169]
How do 3PLs reduce costs for clients?
3PLs consolidate operations to achieve economies of scale. [P-186]
Sarah is the logistics manager of a retail company that sells electronic gadgets. She is considering implementing a reverse logistics program to handle product returns. However, she's concerned about the challenges associated with reverse logistics. What is the main challenge associated with the common perception of reverse logistics among managers?
Managers often overlook the strategic value of reverse logistics, viewing it as adding no value to the supply chain and considering it an unnecessary cost. [P-146]
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