Describe hardware memory common terms and their use in Cisco routers and switches/ Describe an IPv4 and IPv6 address and subnet
Perform software upgrade or downgrade using TFTP, FTP, xmodem, tftpdnld, or USB Storage/ Identify and describe commonly used components
Describe the location and process to change the configuration register parameter/ Describe the function of Telnet and SSH
Identify and locate the serial number of Cisco products/ Describe the function of FTP, TFTP and PING
Describe the basic functionality and key differences of this hardware: LAN switch, router, and wireless access points
Identify Cisco products by logo marking and model number/ Copy and paste a configuration file from/to a router or switch
Perform password recovery on a Cisco device/ Describe the licensing process on different platforms
Use and interpret the basic Cisco IOS Software commands/ Use the OSI and TCP/IP models and their associated protocols to explain how data flows in a network
Identify and correct common network problems at Layers 1 and 2/ Identify tools for hardware installation and replacement
Describe the key role of Cisco IOS, IOS-XE, IOS-XR and NX-OS software/ Navigate between different operating modes