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Where does an administrator download the configuration information to set up a Local Gateway for Webex Calling?
To set up a Local Gateway for Webex Calling, an administrator needs to download the configuration information from the Control Hub. The Control Hub is Cisco's centralized management portal that allows administrators to configure, manage, and monitor all Webex services. In the case of setting up a Local Gateway, the Control Hub provides the necessary configuration files, details, and credentials required for integrating the local on-premises gateway with the Webex Calling environment.
Which Webex Calling feature should be configured if a customer wants a phone shared by users within the organization?
In Cisco Webex Calling, the 'Hoteling' feature allows a phone to be shared among different users within an organization. This feature is particularly useful in environments where not all employees have their own dedicated desk, such as in a hot-desking environment.
1. Understanding Hoteling in Webex Calling:
Hoteling Host: This is the primary phone that can be used by various users who do not have a dedicated desk phone. The Hoteling Host is typically associated with a physical device, like an IP phone.
Hoteling Guest: This is a user who can temporarily log in to the Hoteling Host device, making the phone act as if it belongs to the guest user for a specific period.
2. Why Hoteling Guest is the Correct Option:
To enable different users to share a single phone, you need to configure the device as a Hoteling Host and allow users, known as Hoteling Guests, to log into that device. This configuration permits multiple users to use the same physical phone while having their personalized settings, including voicemail and call history.
The Hoteling Guest logs in to the Hoteling Host device, and the system treats the phone as if it is their personal phone, including their user profile, settings, and calls.
3. Configuration Steps:
Configure the Host Device:
In the Webex Calling Admin Portal, navigate to the specific device that will act as the Hoteling Host.
Enable the device for Hoteling and assign it as a Hoteling Host.
Set Up the Hoteling Guest:
In the user settings of potential guests, enable them as Hoteling Guests.
Guests can then log into any Hoteling Host device and use it as their own.
Usage:
The Hoteling Guest will log into the host device, and the phone will load the guest's settings and profile.
The guest can use the phone with their settings for the duration of their session.
Cisco Reference:
The feature is detailed under the Cisco Webex Calling administration guide, which discusses user roles, including how to configure Hoteling Hosts and Guests. It can be found in the Webex Calling and Webex Management PDFs provided by Cisco.
By correctly configuring the Hoteling feature in Webex Calling, organizations can maximize the utilization of shared devices, providing flexibility and convenience for users who do not have a dedicated phone.
What is the minimum commitment for an Active User Meeting subscription?
The minimum commitment for an Active User Meeting subscription is 40 users or 25% of the company's knowledge workers, whichever is greater. This subscription model allows organizations to pay based on the number of active users, making it cost-effective for companies with varying usage patterns.
Cisco Reference
The subscription terms and minimum requirements for Active User Meeting plans are outlined in Cisco's Flex Plan documentation.
Where should an administrator set up Auto Attendant for Webex Calling in Control Hub?
To set up Auto Attendant for Webex Calling in Control Hub, the administrator should:
Go to the customer view at https://admin.webex.com.
Navigate to Services > Calling > Features.
From there, you can configure Auto Attendant settings, such as call routing, menu options, greetings, and other automated call-handling features.
Cisco Reference
The Control Hub administrator guide provides step-by-step instructions for setting up and managing the Auto Attendant feature in Webex Calling.
Which two endpoints allow whiteboarding and annotating on the screen? (Choose two.)
The endpoints that allow whiteboarding and annotating on the screen are:
DX80 (Option C): The Cisco DX80 is a desktop collaboration device that supports whiteboarding and allows users to draw, annotate, and collaborate visually in real-time.
Webex Board (Option E): The Webex Board is a fully integrated device for team collaboration with capabilities such as whiteboarding, annotating, and content sharing, providing an interactive meeting experience.
Cisco Reference
Further details are available in the product documentation for the Cisco DX Series and Webex Board, highlighting their whiteboarding capabilities.
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