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The questions for 700-805 were last updated on Apr 1, 2025.
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Which statement is the most accurate description of the Health Index?
the Health Index is:
An ongoing measurement of several key customer health indicators, such as adoption, satisfaction, retention, and expansion
A tool that helps Cisco and partners monitor and improve customer outcomes and experiences
A score that ranges from 0 to 100, where higher scores indicate better health
Which service offering helps define the IT vision and strategy of the customer?
IT strategy and planning
Business and technology alignment
IT governance and operating models
IT transformation and innovation
IT performance and optimization
Which critical task must be performed during the Qualification phase?
Reviewing the Available to Renew (ATR) report and identifying any discrepancies or missing items
Confirming the accuracy of the contract end dates, product IDs, serial numbers, and quantities
Updating the ATR report with any changes or corrections
How does Cisco define Business Critical Services?
Business Critical Services are subscription-based services covering the lifecycle of a technology, which provide customers with:
Expert guidance and best practices to optimize their network performance, security, and availability
Proactive support and automation to prevent issues, reduce risks, and accelerate outcomes
Insights and analytics to measure and improve their operational efficiency, agility, and innovation
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