CompTIA 220-1101 Exam Actual Questions

Since the user can ping 8.8.4.4 (an external IP address) but is unable to browse web pages, it indicates that the DNS (Domain Name System) settings may be incorrect or not configured. The DNS system is crucial for translating human-friendly domain names into IP addresses. If DNS settings are incorrect, the browser cannot resolve domain names, thus web pages will not load despite the network itself being reachable via IP. The other options are less likely as they would affect connectivity to external IP addresses or the availability of specific websites.

Reference: CompTIA A+ Core 1 (220-1101) exam objectives in the networking section, specifically relating to DNS and IP configurations.

When replacing a power supply in a computer, wearing an antistatic wrist strap is crucial to prevent static electricity from damaging the computer components. Static electricity can easily damage sensitive electronic components within the computer; therefore, using an antistatic wrist strap helps to ground the technician, mitigating the risk of electrostatic discharge. The other options provide general safety but do not address the primary concern of electrostatic discharge in this context.

Reference: CompTIA A+ Core 1 (220-1101) objectives covering best practices for hardware maintenance, including electrostatic discharge prevention.

If a laptop does not charge when connected to a USB 3.1 docking station despite the AC adapter being plugged in, the most likely reason is that the dock is not designed to provide power passthrough. This means that the dock's primary function is connectivity for peripherals rather than power delivery to the laptop. The other options are possible but less likely if the sole issue is the absence of charging functionality when the dock and its power supply are properly connected.

Reference: CompTIA A+ Core 1 (220-1101) materials, which discuss the functionality and specifications of peripheral devices including docking stations.

When a computer frequently freezes and requires hard restarts, the first step a technician should take, especially when hardware components have not been recently changed, is to read the event logs. Event logs can provide critical insights into what is causing the system to freeze, including errors and warnings that precede the freeze. This information is essential for diagnosing software or operating system issues that might be causing instability. Checking the temperature or updating drivers might be subsequent steps based on findings from the event logs.

Reference: CompTIA A+ Core 1 (220-1101) troubleshooting section, which emphasizes the importance of using system logs to diagnose issues.

A sandbox is an isolated environment created for testing or running code without affecting the host system or other network resources. In this scenario, the virtual machine (VM) is set up to deny access to the host computer and any network resources, effectively creating a contained and secure space where actions within the VM do not impact the rest of the system or network. This is a key feature of sandbox environments used for testing and security purposes.