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The Reference Data Change Request Process typically involves the following sub-processes:

Receive Change Request:

Initiation: The process begins with the receipt of a change request, formally logged and acknowledged.

Identify Stakeholder:

Stakeholder Identification: Identifying all relevant stakeholders who need to be involved or informed about the change.

Identify Impact:

Impact Analysis: Assessing the potential impact of the requested change on existing systems, processes, and data.

Decide and Communicate:

Decision Making: Reviewing the change request, making a decision, and communicating the outcome to stakeholders.

Excluded Step - Monitor Database Change: While monitoring database changes is important for overall data management, it is not typically part of the specific change request process for reference data. This step pertains more to ongoing operational monitoring rather than the change request workflow.

Data Management Body of Knowledge (DMBOK), Chapter 6: Data Development & Maintenance

DAMA International, 'The DAMA Guide to the Data Management Body of Knowledge (DMBOK)'

The three primary categories of components in a Master Data Management (MDM) framework are people, process, and technology. Here's a detailed breakdown:

People:

Roles and Responsibilities: Involves defining roles such as data stewards, data owners, and data governance committees who are responsible for managing and overseeing master data.

Skills and Training: Ensuring that the individuals involved have the necessary skills and training to manage master data effectively.

Process:

Data Governance: Establishing policies, procedures, and standards for managing master data to ensure its accuracy, consistency, and reliability.

Data Lifecycle Management: Processes for creating, maintaining, and retiring master data.

Technology:

MDM Tools and Platforms: Utilizing technology solutions to support the management of master data, including data integration, data quality, and data management platforms.

Infrastructure: Ensuring the necessary technical infrastructure is in place to support MDM activities.

Data Management Body of Knowledge (DMBOK), Chapter 7: Master Data Management

DAMA International, 'The DAMA Guide to the Data Management Body of Knowledge (DMBOK)'

Definitions and Context:

MDM Solution: This involves tools and processes to manage master data within an organization to ensure a single source of truth.

Onboarding Data Suppliers and Subscribers: This process involves integrating new data sources (suppliers) and distributing data to various applications or users (subscribers).

A key capability for onboarding is the flexibility in data format and transfer methods because different data suppliers may use various formats and protocols.

Ensuring flexibility allows the MDM system to easily adapt to different data sources and meet the needs of diverse data consumers, thereby facilitating quick and efficient onboarding.

DAMA-DMBOK: Data Management Body of Knowledge, 2nd Edition, Chapter 11: Master and Reference Data Management.

The Open Group, 'TOGAF Series Guide: The Data Management Capability Assessment Model (DCAM)'.

Several factors can deter a company from developing a master data program, including the perceived value, commitment level, disruption, and data quality priorities.

Fail to See Value in Integrating Their Data:

If a company does not recognize the benefits of integrating and managing master data, it may not invest in an MDM program.

Lack of Commitment:

Developing an effective MDM program requires long-term commitment from leadership and stakeholders. Without this commitment, the program is unlikely to succeed.

The Process is Too Disruptive:

Implementing an MDM program can be disruptive to existing processes and systems. The perceived disruption can deter companies from pursuing it.

Data Quality is Not a Priority:

If a company does not prioritize data quality, it may not see the need for a robust MDM program. Poor data quality can undermine the effectiveness of business processes and decision-making.

DAMA-DMBOK (Data Management Body of Knowledge) Framework

CDMP (Certified Data Management Professional) Exam Study Materials

Entity resolution is a critical step in the MDM process that identifies whether different data records refer to the same real-world entity. This ensures that each entity is uniquely represented within the master data repository.

Data Model Management:

Focuses on defining and maintaining data models that describe the structure, relationships, and constraints of the data.

Data Acquisition:

Involves gathering and bringing data into the MDM system but does not deal with resolving entities.

Entity Resolution:

This process involves matching and linking records from different sources that refer to the same entity. Techniques such as deterministic matching (based on exact matches) and probabilistic matching (based on similarity scores) are used.

Entity resolution helps in deduplication and ensuring a single, unified view of each entity within the MDM system.

Data Sharing & Stewardship:

Focuses on managing data access and ensuring that data is shared responsibly and accurately.

Data Validation, Standardization, and Enrichment:

Ensures data quality by validating, standardizing, and enriching data but does not directly address entity resolution.

DAMA-DMBOK (Data Management Body of Knowledge) Framework

CDMP (Certified Data Management Professional) Exam Study Materials