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A company is planning to use Generative Al.
What is one of the do's for using Generative Al?
When implementing Generative AI, one of the key recommendations is to invest in talent and infrastructure. This involves ensuring that there are skilled professionals who understand the technology and its applications, as well as the necessary computational resources to develop and maintain Generative AI systems effectively.
The options ''Set and forget'' (Option OB), ''Ignore ethical considerations'' (Option OC), and ''Create undue risk'' (Option OD) are not recommended practices for using Generative AI. These approaches can lead to issues such as lack of oversight, ethical problems, and increased risk, which are contrary to the responsible use of AI technologies. Therefore, the correct answer is A. Invest in talent and infrastructure, as it aligns with the best practices for using Generative AI as per the Official Dell GenAI Foundations Achievement document.
What are the three broad steps in the lifecycle of Al for Large Language Models?
Training: The initial phase where the model learns from a large dataset. This involves feeding the model vast amounts of text data and using techniques like supervised or unsupervised learning to adjust the model's parameters.
Customization: This involves fine-tuning the pretrained model on specific datasets related to the intended application. Customization makes the model more accurate and relevant for particular tasks or industries.
Inferencing: The deployment phase where the trained and customized model is used to make predictions or generate outputs based on new inputs. This step is critical for real-time applications and user interactions.
In a Variational Autoencoder (VAE), you have a network that compresses the input data into a smaller representation.
What is this network called?
In a Variational Autoencoder (VAE), the network that compresses the input data into a smaller, more compact representation is known as the encoder. This part of the VAE is responsible for taking the high-dimensional input data and transforming it into a lower-dimensional representation, often referred to as the latent space or latent variables. The encoder effectively captures the essential information needed to represent the input data in a more efficient form.
The encoder is contrasted with the decoder, which takes the compressed data from the latent space and reconstructs the input data to its original form. The discriminator and generator are components typically associated with Generative Adversarial Networks (GANs), not VAEs. Therefore, the correct answer is D. Encoder.
A company wants to use Al to improve its customer service by generating personalized responses to customer inquiries.
Which of the following is a way Generative Al can be used to improve customer experience?
Generative AI can significantly enhance customer experience by offering personalized and timely responses. Here's how:
Understanding Customer Inquiries: Generative AI analyzes the customer's language, sentiment, and specific inquiry details.
Personalization: It uses the customer's past interactions and preferences to tailor the response.
Timeliness: AI can respond instantly, reducing wait times and improving satisfaction.
Consistency: It ensures that the quality of response is consistent, regardless of the volume of inquiries.
Scalability: AI can handle a large number of inquiries simultaneously, which is beneficial during peak times.
AI's ability to provide personalized experiences is well-documented in customer service research.
Studies on AI chatbots have shown improvements in response times and customer satisfaction.
Industry reports often highlight the scalability and consistency of AI in managing customer service tasks.
This approach aligns with the goal of using AI to improve customer service by generating personalized responses, making option OC the verified answer.
What are the enablers that contribute towards the growth of artificial intelligence and its related technologies?
Several key enablers have contributed to the rapid growth of artificial intelligence (AI) and its related technologies. Here's a comprehensive breakdown:
Abundance of Data: The exponential increase in data from various sources (social media, IoT devices, etc.) provides the raw material needed for training complex AI models.
High-Performance Compute: Advances in hardware, such as GPUs and TPUs, have significantly lowered the cost and increased the availability of high-performance computing power required to train large AI models.
Improved Algorithms: Continuous innovations in algorithms and techniques (e.g., deep learning, reinforcement learning) have enhanced the capabilities and efficiency of AI systems.
LeCun, Y., Bengio, Y., & Hinton, G. (2015). Deep Learning. Nature, 521(7553), 436-444.
Dean, J. (2020). AI and Compute. Google Research Blog.
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