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BCS Service Integration and Management

Last Updated: Oct 3, 2024
qa 40

40 Questions and Answers for the Exin SIAMF exam

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Exin BCS Service Integration and Management Syllabus
  • Describe the challenges associated with measuring success and its mitigations/ Distinguish between the different SIAM implementation key stages
  • Describe the technology practices of creating a tooling strategy/ Outline the purpose and value of a SIAM approach
  • Describe the measurement practices of enabling and reporting on end-to-end services/ Describe the people practices of managing cross functional teams
  • Explain SIAM roles and responsibilities, SIAM structural elements/ Outline the importance of security, the associated risks and mitigations
  • Describe the importance of cultural fitand behaviors, the associated risks and mitigations/ Describe the process practices of integrating processes across service providers
  • Describe the importance of the level of control and ownership, the associated challenges and mitigations/ Define the commercial challenges, the challenges with legacy contracts and their mitigations
  • Outline the main objectives, triggers, inputs, activities and outputs in the Run & Improve stage, Build stage & Strategy stage