Prepare for the Exin VeriSM Essentials exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
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What steps describe the high-level process for adapting the VeriSM model?
VeriSM introduces the concept of the Management Mesh. This combines the four elements of resources, management practices, environment and emerging technologies to create and deliver products and services.
In which element should frameworks such as ITIL or methodologies such as COBIT be included?
In Lean, different types of waste are distinguished.
What type of waste is ''producing at levels of quality more than required by the customer"?
An organization decides to use a SaaS solution to control their new Internet of Things (IoT) monitoring devices.
What is most important to consider from a service management point of view?
What is the advantage of Robotic Process Automation (RPA) in service management processes?
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