Most Recent Genesys GCP-GC-ADM Exam Dumps

Prepare for the Genesys Cloud Certified Professional - Contact Center Admin exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Genesys GCP-GC-ADM exam and achieve success.

The questions for GCP-GC-ADM were last updated on Mar 28, 2025.

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Question No. 1

Several people have complained that they try to join a group chat and they can't find the group in a search. What is the most likely reason?

AThe group is in the wrong Organization

BGroup chat is only available to administrators

CThe group is set to members only and they are not members of the group

DThe group is set to public

Show Answer

Correct Answer: A

Question No. 2

What is a DNC list?

AA DNC list causes records to be presented to be preview dialed, regardless of the dialing mode.

BA DNC list is another name for a contact list.

CA DNC list is a table containing high-priority numbers that should be dialed using preview mode.

DA DNC list is a table containing phone numbers that a campaign should never dial.

Show Answer

Correct Answer: C

Question No. 3

What would you select from the Performance menu to view real-time statistics for all active campaigns?

AScripts

BCampaign Management

COutbound Campaigns

DSchedules

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Correct Answer: C

https://help.mypurecloud.com/articles/outbound-campaign-details-view/

Question No. 4

Select the types of scheduling available in Genesys Cloud. (Choose two.)

AManual Scheduling

BLoad based Scheduling

CAutomated Scheduling

DAll of the above

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Correct Answer: B, C

Question No. 5

Select the applicable options for Genesys Cloud Architect. (Choose three.)

APlay pre-recorded messages

BConvert text to speech

CConfigure queues

DConfigure skills

EReceive and route calls

Show Answer

Correct Answer: A, B, C

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