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Most Recent Genesys GCP-GC-ADM Exam Questions & Answers
Prepare for the Genesys Cloud Certified Professional - Contact Center Admin exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Genesys GCP-GC-ADM exam and achieve success.
The questions for GCP-GC-ADM were last updated on Nov 23, 2024.
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What browsers are supported for use with all Genesys Cloud features? (Choose two.)
Which ACD routing method routes interaction to the next available agent?
When Enable Calls is turned on for a Group, Genesys Cloud routes interactions to all members either sequentially or randomly.
Currently, you manage all agents' schedules by using a spreadsheet. This shows when each agent is working when they are on breaks, and when they have meetings or other events that take them away from the queue.
You would like to be able to schedule agents in an easier and more automated way. What Genesys Cloud Contact Center feature can you use to replace and automate the spreadsheet schedule?
ABC Corporation plans to purchase the Genesys Cloud Contact Center solution from Genesys to meet their requirement for unlimited multi-channel interaction routing. Which would be the right license level for them to purchase?
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