Most Recent Genesys GCP-GC-REP Exam Dumps

Prepare for the Genesys Cloud Certified Professional - Reporting and Analytics exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Genesys GCP-GC-REP exam and achieve success.

The questions for GCP-GC-REP were last updated on Apr 1, 2025.

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Question No. 1

How can we monitor the real-time statistics for all queues?

APerformance > Queues Activity

BPerformance > My Queues Activity

CPerformance > Queues Performance

DPerformance > Queues

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Correct Answer: A

Question No. 2

Which of the following reports are aggregated daily? (Choose two.)

AAgent Metrics Export Report

BAgent Metrics Report

CAgent Login-Logout Details Report

DAgent Quality Details Report

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Correct Answer: B, C

Question No. 3

Select the available templates for adding widgets to a performance dashboard. (Choose four.)

AAgent Status

BGrid

CText

DMetric

EInteraction

FChart

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Correct Answer: A, B, D, F

Question No. 4

How is Service Level calculated by default?

A(Number of answered interactions -- number of answered interactions that miss the service level target) / ((Number of answered interactions + number of offered interactions) + (Calculation Option Switch Setting (s)))*100

B(Number of answered interactions + number of answered interactions that miss the service level target) /
((Number of answered interactions + number of offered interactions) + (Calculation Option Switch Setting (s)))*100

C(Number of answered interactions -- number of answered interactions that miss the service level target) / ((Number of answered interactions + number of abandoned interactions) + (Calculation Option Switch Setting(s)))*100

D(Number of answered interactions + number of answered interactions that miss the service level target) / ((Number of answered interactions + number of abandoned interactions) + (Calculation Option Switch Setting(s)))*100

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Correct Answer: C

Question No. 5

What will happen if too many reports run at the same time?

AReports run successfully

BReports will fail to run

CPartial Reports will run

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Correct Answer: B

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