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Most Recent Genesys GCX-ARC Exam Questions & Answers
Prepare for the Genesys Cloud CX: Architect Certification Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Genesys GCX-ARC exam and achieve success.
The questions for GCX-ARC were last updated on Nov 13, 2024.
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Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?
https://help.mypurecloud.com/articles/quality-administrator-dashboard/
To route an incoming call based on the current time, _____ is the best method.
Which action is used to define the configuration of a window or dialog box that delivers database information to an agent in conjunction with an inbound or outbound call?
Your contact center wants to track the outcome of calls and chats. What can be configured within Genesys Cloud to provide this functionality?
https://help.mypurecloud.com/articles/specify-wrap-codes/
Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named ''Welcome'' that adds the audio within the .wav file under the English (United States) (en-us) language.
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