Genesys GCX-SCR Exam Actual Questions

The correct syntax to display '10$' using the variables value and currency in Genesys Cloud CX scripting is {{value}}{{currency}}. This syntax correctly concatenates the two variables without any additional characters or spaces, ensuring that the result is displayed as '10$' on the script page.

When working on a complex script in Genesys Cloud CX that includes multiple stack containers and components nested within each other, Nesting Indicators are a helpful feature to ensure that you have selected the correct component or container. These indicators visually show the hierarchy of components within the script, making it easier to navigate and edit complex structures.

Using Nesting Indicators helps avoid errors by providing a clear view of how elements are organized within the script, ensuring that modifications are applied to the correct components.

In Genesys Cloud CX, once you set the page name in a script, you can change it later if needed. The platform allows for flexibility in managing and editing scripts, including renaming pages to better reflect their content or purpose as the script evolves.

Genesys Cloud CX Scripting Documentation.

he correct statements about script sharing functionality in Genesys Cloud are:

Scripts can be shared with other users within the same organization: This allows collaboration and ensures that users with the appropriate permissions can access and modify scripts as needed.

Scripts cannot be shared across divisions: Scripts are generally confined to the division in which they were created, and sharing across divisions is restricted unless specific permissions or configurations allow it.

Sharing scripts is an essential feature for collaborative work within the same organization but is limited by the organizational structure, such as divisions.

Genesys Cloud CX Script Sharing and Permissions Documentation.

When dealing with billing amounts passed as string values in a script, the correct approach is to convert the string values to numbers and then add them using a Dynamic Number variable. This ensures that the values are treated as numerical data, allowing for accurate addition and calculations.

Using a Dynamic Number variable after conversion from string to number is the best practice for handling and manipulating numerical data within a script.

Genesys Cloud CX Scripting Variables and Data Types Documentation.