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GCP7 System Consultant Voice Platform

Last Updated: Oct 3, 2024
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100 Questions and Answers for the Genesys GE0-703 exam

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Genesys GCP7 System Consultant Voice Platform Syllabus
  • GVP Deployment Planning This includes the ability to explain single-tenancy/ Overview of Interaction with Outbound Contact System (OCS)
  • GVP Outbound Notification Manager (OBN) and Outbound Contact System (OCS)/ Overview of GVP network architecture
  • GVP Installation and Configuration Knowledge and skillsets that demonstrate the ability to perform a basic installation
  • Explain differences between a single-tenant and multi-tenant deployment/ Communication with IVR Server Client now called Genesys Queue Adapter (GQA)
  • Familiarity with the function of the SIP Session Manager and SIP Messaging/ Describe how to use the GVP Deployment Tool (GDT) to install GVP for single-tenancy
  • Identify the IP Call Manager components and what they manage or control/ Describe the functions of the Voice Communication Server (VCS) and IP Communication Server (IPCS)
  • GVP Architecture and Product Overview This includes the ability to describe the Genesys Voice Platform architecture/ Interaction with Universal Routing Service (URS)
  • Overview of how Genesys uses VXML and which VoiceXML specification version is supported/ Identify specifics to meet sizing and architecture considerations
  • VCS component behavior with in-front and behind switch configurations/ Outbound Calling Knowledge and skillsets that demonstrate how to use GVP for outbound calling
  • Describe installation requirements and reminders/ Overview of CIM, Routing and Outbound integration as it pertains to deployment planning