Most Recent Genesys GE0-806 Exam Dumps

Prepare for the Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Genesys GE0-806 exam and achieve success.

The questions for GE0-806 were last updated on Apr 1, 2025.

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Question No. 1

In the customer's environment, en agent is showing severely non-adherent. Which setting will help the customer to control the agent state from non-adherence to severely non-adherent?

AAlarm notification

BAlarm Threshold

CEnd before Threshold

DStart after Threshold

Show Answer

Correct Answer: C

Question No. 2

Which of the following Time Profiles is valid for statistics used in WFM?

AWFMProfile, Selection=0:00+0:10

BWFMProfile, Growing=0:00+0:30

CWFMProfile, Sliding=0:00+0:l5

DWFMProfile, Growing=0:00+0:l5

EWFMProfile, sliding=0:00+0:05

Show Answer

Correct Answer: D

http://docs.genesys.com/Documentation/WM/8.5.0/Admin/Statistics

Question No. 3

In the WFM Web Supervisor, what must be used to accommodate building schedules for longer than 6 weeks?

ASet the end date to the date you desire that is 6 weeks or higher from the start date

BSet the extended end date to a date you desire that is 6 weeks or higher from the start date

CIn One WFM Server application object, set the option 'Schedule Duration' to a value greater than 6

DOne cannot build schedules greater than 6 weeks in length

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Correct Answer: C

Question No. 4

Defer to the figure shown: A Supervisor has access rights assigned as shown in the image, at the same levels across all sites Can she adjust security assignments for other Supervisors?

AYes

BNo

COnly for the same site

DCannot tell from image, ability depends on her security role

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Correct Answer: C

Question No. 5

How do you guarantee the same day-off for a team while their start times on a work day may vary?

AUse Rotating Patterns

BUse Shift Exceptions

CSet 'Maximum Start time difference for Members of the same team' parameter

DSelect 'Use Team Constraints' while building the schedule

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Correct Answer: A

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