When synchronizing configuration data to Genesys WFM, which objects are not synchronized?
You're experiencing OutOfMemory exceptions in the default installation of Tomcat, used exclusively for WFM Web application. Assuming that Tomcat configuration has not been modified since installation, what would be your troubleshooting strategy?
What is the Activity in Genesys WFM where the work does not use or require WFM service objectives, such as research or scheduled callbacks?
What is the only time interval currently supported as a Time Profile for WFM 8.x statistics?
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