Most Recent Genesys GE0-806 Exam Questions & Answers

Prepare for the Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Genesys GE0-806 exam and achieve success.

The questions for GE0-806 were last updated on Nov 24, 2024.

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Question No. 1

In the WFM Web Supervisor, what must be used to accommodate building schedules for longer than 6 weeks?

ASet the end date to the date you desire that is 6 weeks or higher from the start date

BSet the extended end date to a date you desire that is 6 weeks or higher from the start date

CIn One WFM Server application object, set the option 'Schedule Duration' to a value greater than 6

DOne cannot build schedules greater than 6 weeks in length

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Correct Answer: C

Question No. 2

Assuming you need to schedule meetings for all staff in your contact center within one day. In order to minimize impact on coverage, meetings can be run in maximum three sessions. Is it possible to configure such a meeting in WFM to be scheduled automatically?

AYes- using Multiple Groups functionality

BYes, using regular meeting functionality

CNo, it cannot be done without manual intervention of the supervisor

DNo, it cannot be done at all

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Correct Answer: C

Question No. 3

Which of the following is required to connect the WFM Server to the WFM Database?

ADB Server

BWFM Data Aggregator

CStat Server

DDatabase Access Point

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Correct Answer: D

http://docs.genesys.com/Documentation/WM/latest/Admin/PrepWFM

Question No. 4

An Agent using WFM Web for Agents can propose a trade to which of the following? \

Choose 3 answers

ATo a specific Agent

BTo a community where community are all Agents in the same Team

CTo a community where community are all Agents in an entire Organization

DTo a community where community are all Agents on the same site

ETo a community where community are all Agents in a Configured Agent Group

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Correct Answer: A, B, D

Question No. 5

Which of the following automatically synchronizes configuration data, collects historical data, and provides real-time agent-adherence information to users of WFM web for Supervisors?

AWFM Server

BWFM Data Aggregator

CWFM Builder .

DWFM Synchroserver

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Correct Answer: B

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