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Genesys Certified Professional 8 - System Consultant, Outbound Voice
Last Updated: Oct 3, 2024
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80 Questions and Answers for the Genesys GE0-807 exam
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Genesys Certified Professional 8 - System Consultant, Outbound Voice Syllabus
- SIP Server Product Overview / General Architecture/ Overview Of Genesys SIP Solution Components
- Determine When To Use Network SIP Server (Primarily For Policy Based Load Distribution)
- Describe Voip Protocols (Signaling Protocols And Media Protocols)/ Describe The Basics Of The SIP Protocol And SDP
- Describe Overview Of Genesys IP Products And The Role Of The Genesys SIP Server
- Designing A SIP Server Solution/ Associate An ACD Queue With A Routing Point/ Inbound/Outbound Calls
- Describe The Key Features And Benefits Of The Genesys SIP Server/ Endpoint Service Monitoring
- Remote Supervision (Including Support For Multi-Site Supervision)/ Regular And Emergency Call Recording
- Class Of Service (Including Trunk Capacity Configuration)/ Integrated With A Third Party Softswitch
- Describe SIP Deployment Considerations/ Software And Hardware Requirements/ Open Standard SIP Architecture
- Explain Interoperability Conditions/ Remote Server Registration/ Overall Deployment Components
- Genesys Voice Platform Integration/ SIP Server Scaling And Performance/ HA & Scalability Considerations
- Run Setup Program For SIP Server Installation/ Verify SIP Server Has Started/ Run Setup Program For Network SIP Server Installation
- Configure Routing Point For Network SIP Server/ Configure SIP Server Connections/ Unix Virtual IP Configuration And Scripting
- Microsoft NLB Configuration And Scripting/ Network SIP Server Installation/ SIP To T-Lib Mapping And T-Lib To SIP Mapping
- Configuring Multi-Site Call Type Tracking/ Configuring Dialing Services/ Configuring Auto-Agent
- Configuring Genesys Media Server Applications/ Genesys Media Server Deployment/ Genesys Media Server Features
- Associating An ACD Queue With A Routing Point/ Overview Of Stream Manager/ Registering A Softphone In SIP
- Describe How And When To Configure Business Call Parameters/ Describe How To Configure After Work Calls
- Describe When SIP Classifies Call Categories/ Monitoring SIP Server 8 Deployment/ Describe How Emulated Agents Are Used