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Pass your Genesys PC-CIC-Core Exam with accurate Questions & Answers

PureConnect: CIC Core Certification Exam

Last Updated: Oct 3, 2024
qa 60

60 Questions and Answers for the Genesys PC-CIC-Core exam

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Students Passed the "Genesys PC-CIC-Core" exam

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Genesys PureConnect: CIC Core Certification Exam Syllabus
  • Administering the CIC System: Management consultants who attempt the Genesys PureConnect: CIC Core exam learn about handling the PureConnect Application Suite. It assesses the ability to identify components, configure IP phones, ACD routing, and manage templates, licenses, security, and compliance.
  • Configuring Call Flows: This topic of the Genesys PC-CIC-Core focuses on the management consultant's ability to manage call flows using the Interaction Attendant UI. It includes configuring auto attendant menus, node structures, voice prompts, managing profiles, file storage, schedules, and operations for menus and queues.