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ISO 31700 has set forth requirements relating to consumer products and services. In particular, this international standard focuses on the implementation of which of the following?
ISO 31700 is an international standard that provides high-level requirements and recommendations for organizations that use privacy by design (PbD) in the development, maintenance and operation of consumer goods and services. PbD is a concept that aims to integrate privacy into products, services and systems by default, following seven main principles: proactive not reactive, privacy as the default, privacy embedded into design, full functionality, end-to-end security, visibility and transparency, and respect for user privacy. PbD is also a legal requirement under many prominent privacy regulations across the world, such as the GDPR. ISO 31700 is based on a consumer-centric approach, where the consumer's privacy rights and preferences are placed at the center of product development and operation.
SCENARIO
Please use the following to answer the next question:
Louis, a long-time customer of Bedrock Insurance, was involved in a minor car accident a few months ago. Although no one was hurt, Louis has been plagued by texts and calls from a company called Accidentable offering to help him recover compensation for personal injury. Louis has heard about insurance companies selling customers' data to third parties, and he's convinced that Accidentable must have gotten his information from Bedrock Insurance.
Louis has also been receiving an increased amount of marketing information from Bedrock, trying to sell him their full range of their insurance policies.
Perturbed by this, Louis has started looking at price comparison sites on the internet and has been shocked to find that other insurers offer much cheaper rates than Bedrock, even though he has been a loyal customer for many years. When his Bedrock policy comes up for renewal, he decides to switch to Zantrum Insurance.
In order to activate his new insurance policy, Louis needs to supply Zantrum with information about his No Claims bonus, his vehicle and his driving history. After researching his rights under the GDPR, he writes to ask Bedrock to transfer his information directly to Zantrum. He also takes this opportunity to ask Bedrock to stop using his personal data for marketing purposes.
Bedrock supplies Louis with a PDF and XML (Extensible Markup Language) versions of his No Claims Certificate, but tells Louis it cannot transfer his data directly to Zantrum as this is not technically feasible. Bedrock also explains that Louis's contract included a provision whereby Louis agreed that his data could be used for marketing purposes; according to Bedrock, it is too late for Louis to change his mind about this. It angers Louis when he recalls the wording of the contract, which was filled with legal jargon and very confusing.
In the meantime, Louis is still receiving unwanted calls from Accidentable Insurance. He writes to Accidentable to ask for the name of the organization that supplied his details to them. He warns Accidentable that he plans to complain to the data protection authority, because he thinks their company has been using his data unlawfully. His letter states that he does not want his data being used by them in any way.
Accidentable's response letter confirms Louis's suspicions. Accidentable is Bedrock Insurance's wholly owned subsidiary, and they received information about Louis's accident from Bedrock shortly after Louis submitted his accident claim. Accidentable assures Louis that there has been no breach of the GDPR, as Louis's contract included, a provision in which he agreed to share his information with Bedrock's affiliates for business purposes.
Louis is disgusted by the way in which he has been treated by Bedrock, and writes to them insisting that all his information be erased from their computer system.
Which statement accurately summarizes Bedrock's obligation in regard to Louis's data portability request?
Which of the following is NOT a role of works councils?
Works councils are employee representative bodies that exist in some European countries, such as Germany, France, Spain and Italy. They have various roles and powers depending on the national laws and collective agreements, but generally they aim to protect and promote the interests of the employees in relation to the employer. Some of the common roles of works councils are:
Determining whether to approve or reject certain decisions of the employer that affect employees, such as transfers, dismissals, redundancies, working hours, health and safety, etc.
Determining whether employees' personal data can be processed or not, based on the principle of co-determination, which means that the employer needs the consent of the works council for any data processing that involves employee monitoring, evaluation or control.
Determining what changes will affect employee working conditions, such as wages, benefits, training, social facilities, etc.
What is a reason the European Court of Justice declared the Data Retention Directive invalid in 2014?
A grade school is planning to use facial recognition to track student attendance. Which of the following may provide a lawful basis for this processing?
Free CIPP/E Study Guide, page 24, section 3.2
CIPP/E Certification, page 19, section 3.2
Cipp-e Study guides, Class notes & Summaries, page 17, section 3.2
Special categories of personal data - General Data Protection Regulation (GDPR), Article 9
Consent - General Data Protection Regulation (GDPR), Article 7
Principles - General Data Protection Regulation (GDPR), Article 5
Lawfulness of processing - General Data Protection Regulation (GDPR), Article 6
Special categories of personal data - General Data Protection Regulation (GDPR), Article 9
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