Most Recent Isaca COBIT-2019 Exam Questions & Answers

The ''managed innovation'' management objective of the COBIT core model best describes the outcome of achieving competitive advantage, improving customer experience and improving operational effectiveness. A management objective is a desired outcome of the management processes for information and technology. Managed innovation is one of the 40 management objectives defined by COBIT that describes how to identify, prioritize, and execute innovation initiatives that support the enterprise strategy and objectives.Achieving competitive advantage, improving customer experience and improving operational effectiveness are some of the benefits of managed innovation.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

The initial scope of a governance system is the extent and boundaries of the governance system that an enterprise intends to design and implement using COBIT 2019. The initial scope helps to define the focus and direction of the governance system design process, as well as the resources and efforts required for its implementation. One of the key considerations when determining the initial scope of a governance system is the compliance requirements faced by the enterprise. The compliance requirements are the laws, regulations, standards, guidelines, contracts, or agreements that an enterprise must comply with regarding its information and technology activities. The compliance requirements influence the level of control and assurance that an enterprise needs to demonstrate its adherence to the applicable rules and obligations. By considering the compliance requirements when determining the initial scope of a governance system, an enterprise can ensure that its governance system is appropriate for its context and objectives, and that it can effectively manage the potential impacts of non-compliance on its reputation, performance, value, and stakeholder trust. Reference:: COBIT 2019 Design Guide: page 47-48 : COBIT 2019 Design Guide: page 53-54

An enterprise goal is a high-level statement of what the enterprise wants to achieve, aligned with the mission, vision and values of the enterprise.Portfolio of competitive services is an enterprise goal that would most likely be evaluated by using a metric ''percent of services that meet or exceed targets in revenues and market share'', as it reflects the need to offer products and services that are attractive to customers and differentiate the enterprise from its competitors2, p.17.Reference:2: COBIT 2019 Framework: Governance and Management Objectives

The figure in option C best illustrates the context of an enterprise governance of information and technology (EGIT) system because it shows how the EGIT system is influenced by the enterprise's internal and external environment, and how it influences the enterprise's governance system and IT-related goals. The figure also shows the four EGIT domains: Evaluate, Direct and Monitor (EDM), Align, Plan and Organize (APO), Build, Acquire and Implement (BAI), and Deliver, Service and Support (DSS).The figure is based on the COBIT 2019 Framework1, page 23.Reference:1: COBIT 2019 Framework | Digital | English

The functional task area that is responsible for assessing the potential return on investment (ROI) during future state planning is program management. According to the COBIT 2019 Implementation Guide, program management is one of the key enablers of IT governance and management, and it includes the processes and practices for planning, executing, monitoring, controlling, and closing IT programs and projects. One of the activities of program management is to conduct a business case analysis for each proposed improvement initiative in the future state plan. This analysis involves estimating the costs, benefits, risks, dependencies, assumptions, constraints, success factors, and ROI of each initiative.The analysis helps to prioritize and justify the initiatives based on their expected value to the enterprise.Reference:: COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution, page 151: COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution, page 38