Most Recent Isaca COBIT-2019 Exam Questions & Answers

Prepare for the Isaca COBIT 2019 Foundation Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

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The questions for COBIT-2019 were last updated on Jan 21, 2025.

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Question No. 1

Which of the following is a KEY consideration when finalizing a governance system design with competing priorities?

AThe enterprise should defer final design decisions to executive management to minimize conflicts among business stakeholders.

BThe enterprise should ensure all steps in the proposed workflow are applied when focusing on a very specific issue or initiative.

CThe enterprise should refer to the COBIT design workflow for universally applicable guidelines to resolve conflicting priorities.

DThe enterprise should be prepared to deviate from previously identified priorities with justified reasons.

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Correct Answer: D

A key consideration when finalizing a governance system design with competing priorities is that the enterprise should be prepared to deviate from previously identified priorities with justified reasons. According to the COBIT 2019 Design Guide, competing priorities are one of the common challenges that enterprises face when designing a governance system. Competing priorities may arise from different stakeholder expectations, requirements, preferences, perspectives, or interests. The COBIT 2019 Design Guide recommends that enterprises use a structured approach to resolve competing priorities, such as the COBIT 2019 Governance System Design Workflow. The workflow helps enterprises to identify and prioritize their improvement opportunities based on a gap analysis between their current and desired states of governance. However, the workflow also allows enterprises to adjust their priorities as needed during the design process, as long as they provide clear and rational reasons for doing so. For example, enterprises may deviate from their initial priorities due to changes in the business environment, stakeholder feedback, new insights, or emerging issues.The deviation from previously identified priorities should be documented and communicated to all relevant stakeholders to ensure transparency and alignment.Reference:: COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 322: COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 34

Question No. 2

Which of the following would be an appropriate metric to align with a goal of ''Delivery of programs on time, on budget, and meeting requirements and quality standards''?

APercent of stakeholders satisfied with program/project quality

BPercent of business staff satisfied that IT service delivery meets agreed service levels

CLevel of user satisfaction with the quality and availability of I&T-related management information

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Correct Answer: A

The percent of stakeholders satisfied with program/project quality would be an appropriate metric to align with a goal of ''Delivery of programs on time, on budget, and meeting requirements and quality standards''. A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. A goal is a specific target or outcome that an enterprise sets to achieve its vision and mission. Delivery of programs on time, on budget, and meeting requirements and quality standards is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of ensuring that IT-enabled investments are delivered successfully.The percent of stakeholders satisfied with program/project quality is a metric that reflects how well this goal is achieved.13Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

Question No. 3

The enterprise goal titled ''Optimization of Business Process Costs'' is aligned to which balanced scorecard (BSC) dimension?

AGrowth

BCustomer

CInternal

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Correct Answer: C

The enterprise goal titled ''Optimization of Business Process Costs'' is aligned to the internal dimension of the balanced scorecard (BSC). The internal dimension focuses on the efficiency and effectiveness of the business processes that deliver value to customers and stakeholders.Optimization of business process costs is one of the 17 generic enterprise goals defined by COBIT that supports the internal dimension.12Reference:COBIT 2019 Framework: Introduction and Methodology,COBIT 2019 Framework: Governance and Management Objectives

Question No. 4

Which of the following management objectives would be given HIGHER priority in an enterprise's governance system when the enterprise is very risk-averse?

AManaged operations

BManaged security

CManaged portfolio

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Correct Answer: C

The management objective that would be given higher priority in an enterprise's governance system when the enterprise is very risk-averse is managed portfolio. This objective relates to ensuring that IT-enabled investments are aligned with the enterprise's risk appetite and tolerance levels, and that they deliver optimal value and benefits. This objective also involves managing the portfolio of IT-enabled investments throughout their life cycle, from initiation to retirement.The objective is based on the COBIT 2019 Design Guide3, page 71.Reference:3: COBIT 2019 Design Guide | Digital | English

Question No. 5

An enterprise has been consistently growing over the years and has decided to adapt the COBIT framework from the growth perspective of the balanced scorecard dimensions. Which of the following enterprise goals is MOST relevant to select?

ACustomer-oriented service culture

BManaged business risk

COptimization of business process costs

DProduct and business innovation

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Correct Answer: D

An enterprise that has been consistently growing over the years and has decided to adapt the COBIT framework from the growth perspective of the balanced scorecard dimensions should select product and business innovation as one of its most relevant enterprise goals. The balanced scorecard is a tool that translates strategic objectives into four dimensions: financial, customer, internal, and growth. The growth dimension focuses on how the enterprise can create new products or services, enter new markets, or improve its processes or capabilities to achieve long-term success. Product and business innovation is one of the 17 enterprise goals defined in COBIT 2019, which describe the outcomes that an enterprise wants to achieve from its use of information and technology. This goal relates to enhancing customer satisfaction and loyalty by providing innovative solutions that meet their needs and expectations.The answer is based on the COBIT 2019 Framework5, page 38.Reference:5: COBIT 2019 Framework | Digital | English

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