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Which of the following is BEST suited for evaluating the performance of processes?
Key goal indicators (KGIs) are best suited for evaluating the performance of processes. KGIs measure the outcome of processes and indicate whether the objectives are being met, providing a clear picture of performance.
Reference in COBIT 2019 Design and Implementation:
COBIT 2019 Framework: Governance and Management Objectives, MEA01 (Managed Performance and Conformance Monitoring): This objective highlights the use of key goal indicators to measure and monitor the performance of governance and management processes.
COBIT 2019 Implementation Guide, Chapter 5: This chapter discusses the importance of using KGIs to evaluate process performance and ensure alignment with enterprise goals.
By focusing on KGIs, enterprises can effectively monitor and evaluate the success of their processes in achieving desired outcomes, leading to continuous improvement and better alignment with business objectives.
Who is responsible for monitoring the achievement of the overall EGIT implementation program plan results, including the achievement of goals and realization of benefits?
The program steering committee is responsible for monitoring the achievement of the overall EGIT (Enterprise Governance of Information and Technology) implementation program plan results, including the achievement of goals and realization of benefits.
The program steering committee provides oversight and governance for the EGIT implementation program. This committee ensures that the program is aligned with strategic objectives, monitors progress, and ensures that the desired benefits are realized. They are accountable for the overall success of the implementation.
COBIT 2019 Framework Reference:
COBIT 2019 Implementation Guide, Chapter 7: Details the roles and responsibilities of the program steering committee in overseeing the implementation of the governance system.
COBIT 2019 Design Guide, Chapter 4: Emphasizes the importance of having a steering committee to provide strategic direction and oversight for the implementation program.
By having the program steering committee monitor the achievement of the EGIT program plan, the enterprise ensures that there is accountability and alignment with business goals.
The target audience for the COBIT 2019 Design Guide:
The target audience for the COBIT 2019 Design Guide includes a wide range of direct and indirect stakeholders involved in the governance and management of enterprise IT. This comprehensive approach ensures that the design of governance solutions is inclusive, addressing the needs and perspectives of various parties who are impacted by or have an interest in IT governance.
Detailed Explanation with Reference:
Direct Stakeholders:
Governance Professionals: These individuals are directly responsible for designing, implementing, and maintaining governance systems. They use the COBIT 2019 Design Guide to ensure that governance frameworks are well-structured and aligned with enterprise objectives.
IT Management: Professionals who manage IT services, operations, and resources use the guide to align IT initiatives with governance objectives and to integrate best practices into daily operations.
Indirect Stakeholders:
Assurance Professionals: While not the primary audience, assurance professionals such as internal and external auditors use the guide to understand the governance framework and assess its effectiveness.
Business Leaders and Executives: These stakeholders use the guide to understand how IT governance supports business goals and to ensure that IT investments deliver value.
Regulatory Bodies and Compliance Officers: They refer to the guide to ensure that governance systems meet regulatory requirements and standards.
Other Organizational Functions: Departments such as finance, human resources, and legal may also reference the guide to understand their role in IT governance and how it intersects with their functions.
Conclusion: The correct answer is B. includes a range of direct and indirect stakeholders. This reflects the inclusive nature of the COBIT 2019 Design Guide, which is designed to be used by various stakeholders involved in the governance and management of IT.
ISACA. COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution. ISACA.
ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.
I&T-related issues should be considered as part of the design factors for a governance system in order to manage:
I&T-related issues should be considered as part of the design factors for a governance system in order to manage risks that could materialize. This proactive approach allows the enterprise to identify and mitigate potential risks before they occur, enhancing the overall resilience and effectiveness of the governance system.
Reference in COBIT 2019 Design and Implementation:
COBIT 2019 Design Guide, Chapter 2: This chapter explains the importance of considering I&T-related issues as design factors to address potential risks that could impact the governance system.
COBIT 2019 Framework: Governance and Management Objectives, APO12 (Managed Risk): This objective emphasizes the need to identify and manage risks that could affect IT and business processes.
By addressing potential risks through the design of the governance system, enterprises can better prepare for and mitigate adverse events, ensuring smoother and more effective IT operations.
After a bank experienced cyber attacks that severely impacted operations and raised questions from regulators, the board mandated the newly hired CIO to implement global best practices to mitigate this risk. The CIO is using COBIT 2019 to tailor the governance system and has identified high threat landscape as a critical design factor. Which of the following should the CIO identify NEXT?
After identifying a high threat landscape as a critical design factor, the CIO should next identify security-related processes. This step ensures that the governance system includes robust processes to manage and mitigate security risks.
In a high-threat landscape, focusing on security-related processes is essential to protect the enterprise's information assets and mitigate potential risks. These processes include incident management, vulnerability management, and access control, among others.
COBIT 2019 Framework Reference:
COBIT 2019 Framework: Governance and Management Objectives, APO13 Managed Security: This objective
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