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JKL, Inc. has traditionally sourced most of its raw materials and components from long-established domestic suppliers. Lately, however, the firm has had a growing reliance on off-shore suppliers. JKL's supply manager is concerned that this will change how risks are monitored and managed. Which of the following should the supply manager do FIRST?
Given the growing reliance on off-shore suppliers, the supply manager should first analyze potential threats such as transportation disruption and political unrest.
Risk Analysis: Identifying and assessing potential risks associated with international sourcing is critical. This includes understanding transportation risks, political stability, and other factors that could disrupt the supply chain.
Proactive Management: By analyzing these threats, the supply manager can develop strategies to mitigate risks, such as diversifying suppliers, establishing contingency plans, and monitoring geopolitical developments.
Chopra, S., & Sodhi, M.S. (2004). Managing Risk to Avoid Supply-Chain Breakdown. MIT Sloan Management Review, 46(1), 53-61.
Manuj, I., & Mentzer, J.T. (2008). Global Supply Chain Risk Management Strategies. International Journal of Physical Distribution & Logistics Management, 38(3), 192-223.
MNO Company's code of conduct severely restricts employee volunteer and charitable activities. MNO's supply manager is concerned that these restrictions could conflict with the ISM Principles of Sustainability and Social Responsibility. What should the supply manager do to address these concerns?
Understanding the Conflict:
MNO Company's restrictive code of conduct may conflict with the ISM Principles of Sustainability and Social Responsibility, which emphasize community involvement and ethical practices.
Addressing the Concerns:
Offering Examples: Demonstrates how community engagement aligns with company values and can enhance the company's reputation and employee satisfaction.
Providing concrete examples and benefits can help persuade company leadership to ease the limitations, aligning company practices with sustainability and social responsibility principles.
Rationale:
Proactive engagement and providing evidence-based examples foster a positive dialogue.
Aligns company policies with industry best practices and ethical standards without disregarding existing policies outright.
Conclusion: By offering examples of community engagement and its benefits, the supply manager can advocate for easing restrictions, promoting sustainability and social responsibility in alignment with ISM principles.
ISM Principles of Sustainability and Social Responsibility
''Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause'' by Philip Kotler and Nancy Lee
A junior buyer joins a procurement organization and spends the first month observing a senior buyer conduct various sourcing events. This is an example of what type of training delivery method?
The junior buyer observing a senior buyer conduct various sourcing events is an example of shadowing.
Shadowing: This method involves one individual observing the day-to-day activities of another, gaining insights into their tasks and responsibilities. It is an effective way to learn through observation and informal mentorship.
On-the-Job Learning: Shadowing provides practical exposure to real-world scenarios and decision-making processes, which is crucial for developing the skills of a junior buyer.
Knowledge Transfer: This method facilitates the transfer of tacit knowledge, which can be difficult to acquire through formal training programs alone.
Noe, R.A. (2017). Employee Training and Development. McGraw-Hill Education.
Goldstein, I.L., & Ford, J.K. (2002). Training in Organizations: Needs Assessment, Development, and Evaluation. Wadsworth.
A supply management department experiences a high number of sexual harassment complaints, resulting in the dismissal of the department manager. The new manager is tasked with improving discipline and creating a more positive, productive environment. Which of the following is the MOST effective course action for the new manager to take?
The most effective course of action for the new manager to improve discipline and create a more positive, productive environment is to meet with human resources to discuss the implementation of a zero-tolerance policy on sexual harassment.
Zero-Tolerance Policy: Implementing a zero-tolerance policy sends a clear message that sexual harassment will not be tolerated under any circumstances. This helps in creating a safe and respectful work environment.
HR Collaboration: Working with HR ensures that the policy is well-structured, legally compliant, and effectively communicated to all employees. HR can also provide training and support for the policy's implementation.
Cultural Change: A zero-tolerance policy is a critical step towards changing the department's culture, ensuring that all employees understand the seriousness of the issue and the consequences of violating the policy.
Equal Employment Opportunity Commission (EEOC) guidelines on sexual harassment.
Burke, R.J., & Cooper, C.L. (2005). Reinventing Human Resource Management: Challenges and New Directions. Routledge.
DEF, Inc. is a large global manufacturer. Two of DEF's supply managers, who are located in offices in different countries, are assigned to lead a new product development team. The team is to be comprised of two stakeholders from each of the supply managers' locations. The supply managers, as well as their respective departments, have had some friction between them in the past, and there is concern they will not be able to work together effectively on this project. Of the following, the BEST approach for assigning stakeholders to the team would be for the supply managers to
Conflict Resolution: Given the history of friction between the supply managers and their departments, a collaborative approach is necessary to prevent further conflict and ensure effective teamwork.
Joint Decision Making: By creating a list of stakeholders from each location and making the selections together, the supply managers can ensure that the team is balanced and that all perspectives are considered. This collaborative approach fosters a sense of shared ownership and mutual respect.
Stakeholder Involvement: Involving both managers in the selection process ensures that the chosen stakeholders are acceptable to both parties, reducing the likelihood of bias and increasing the commitment of all team members.
Building Trust: Working together to select stakeholders can help build trust and improve the working relationship between the supply managers, setting a positive tone for the project.
Reference: This approach aligns with best practices in team building and conflict resolution as discussed in leadership and management literature, including works like 'The Five Dysfunctions of a Team' by Patrick Lencioni and guidelines from the Project Management Institute (PMI).
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