Most Recent iSQI CPUX-F Exam Questions & Answers

Prepare for the iSQI UXQB Certified Professional for Usability and User Experience - Foundation Level exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

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The questions for CPUX-F were last updated on Jan 21, 2025.

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Question No. 1

The interviewer should use open and neutral interview questions rather than closed and__________ questions

Aleading

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Correct Answer: A

Question No. 2

Which two of the following statements are valid as-is scenarios for an existing car rental website?

ARachel visits the car rental website to rent a small car so she can drive from Reading to Keswick to visit her brother. She compares the cars available for the dates she wants to travel and chooses the one she likes best. She reserves the car for collection on the evening of the day before her trip.

BRachel visits the car rental website to rent a small car so she can drive from Reading to Keswick to visit her brother. It is unclear whether the cars she is considering are available for the dates she wants to travel. Rachel looks for a phone number to speak to someone at the rental company but she can only find a web chat service which is currently offline. Frustrated, Rachel leaves the website and searches for an alternative car rental company.

CEstablish the required departure time; 2. Establish the costs for each available vehicle; 3. Choose a vehicle (based on cost size, personal preferences); 4. Reserve the car; 5. Collect the car.

DWhen renting a car, customers need to know which cars are available for their chosen dates so they can complete their journey on time.

EWhen renting a car, customers must be able to select their chosen dates so the website can display the cars which
are available.

FRachel lives in a village outside Reading. She drives but doesn't own a car as her village has good public transport links to the nearest town, where she works, and she finds the bus convenient and cheap. Rachel occasionally visits her brother in Keswick for the weekend. It is too expensive for her to make this journey by train, and the bus takes too long, so she usually rents a car.

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Correct Answer: A, B

Answer C is less correct than answer A and B because it is not narrative and because it is not about a specific user - that is, a persona. Answer F describes a persona; it is not narrative.

Question No. 3

Which one of the terms below best describes the following statement?

80% of 25 users who have used the car rental website at least twice before must be able to rent a car at Frankfurt Airport (Germany) for two days starting tomorrow at 09.00. Users must complete the task in under 5 minutes.

ALow-fidelity prototype requirement

BUse scenario

CTest task

DUser need

EQuantitative user requirement

FQualitative user requirement

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Correct Answer: E

Qualitative or quantitative user requirements are derived from user needs. User requirements must be verifiable so it is possible to determine in a usability evaluation whether a prototype fulfils them or not.

The user requirements are also used to guide the design in order to ensure that the interactive system meets user's expectations as closely as possible.

Qualitative user requirement

A statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.

Quantitative user requirement

A required level of usability to meet identified user needs expressed in terms of measures of effectiveness, efficiency, satisfaction, accessibility, user experience and avoidance of harm from use in a specified context of use.

Question No. 4

Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.

Afocusgroups

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Correct Answer: A

Question No. 5

A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.

Ausabilityinspection

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Correct Answer: A

Usability evaluation

A process through which information about the usability of an interactive system is gathered in order to improve the interactive system (known as formative usability evaluation) or to assess the merit or worth of an interactive system (known as summative usability evaluation).

Note:

1. Usability evaluation is a common term for

a. Usability test;

b. User survey;

c. Usability inspection.

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