Microsoft MB-210 Exam Actual Questions

Name: Microsoft Dynamics 365 Sales
Brand: QA4Exam
SKU: MB-210
Price: 30 USD
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The questions for MB-210 were last updated on Oct 4, 2024.

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Question No. 1

You are running Dynamics 365 Sales for a pharmaceutical company. The hospitals are set up as accounts. The nurses are set up as contacts under each hospital name.

A nurse works for HospitalA and HospitalB part time. You add the nurse as a contact for Hospital

AYou realize you can add the nurse as a contact to only one hospital.
You need to ensure that the nurse is associated with both hospitals in the system.
What should you do?

AOpen the contact record for the nurse and create a connection to HospitatB.

BCreate an access team that has the nurse as owner. Open the HospitalA account record and assign it to the new team account. Repeat this process for HospitalB.

CCreate business units for HospitalA and HospitalB Open the contact record for the nurse and assign it to a user in HospitalB.

DOpen the Hospital8 record and assign the nurse to a task activity.

Show Answer

Correct Answer: B

Question No. 2

You need to display activities by using the calendar view.

What should you do?

ACreate a custom view.

BAdd the Kanban control.

CEdit filters in the view settings.

DAdd the calendar control.

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Correct Answer: D

Question No. 3

A company is implementing the Dynamics 365 Sales mobile app.

The company requires setup of several push notifications for sellers who use the app.

You need to create the push notifications.

Which feature should you use?

APlug-in

BClassic Dataverse workflow

CCloud flow

Show Answer

Correct Answer: C

Question No. 4

You need to help the salespeople manage their calls. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

AEnable conversation intelligence.

BUpgrade salesperson licenses.

CSet up Microsoft Teams dialer.

DImplement Viva Sales.

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Correct Answer: A, C

Question No. 5

A company uses Dynamics 365 Sales.

Sellers frequently encounter issues with duplicate records in the system, based on an individual's full name and email address. The sellers require a low-code solution to proactively warn a seller about a duplicate record when a lead is qualified.

You need to recommend a solution.

What should you recommend?

AUpdate the leads with the same email address duplicate detection rule.

BCreate a new duplicate detection rule for leads.

CCreate a new duplicate detection rule for contacts.

DCreate a duplicate detection plug-in.

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Correct Answer: B

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