Most Recent Microsoft MB-240 Exam Dumps

Prepare for the Microsoft Dynamics 365 Field Service Functional Consultant exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Microsoft MB-240 exam and achieve success.

The questions for MB-240 were last updated on Mar 31, 2025.

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Question No. 1

You are managing a Microsoft Dynamics 365 Field Service implementation with model-driven apps for each workstream. Users are reporting that they see all workstream model-driven apps when they log into Dynamics 365, even though only a single workstream is relevant to their work.

You need to configure the model-driven apps to ensure users can only see the single model-driven app relevant to their work.

What should you do?

AEnsure each model-driven app is saved with all security roles applied, and each user is only given the security role relevant for their workstream.

BEnsure each model-driven app is saved with the workstream security roles applied, and each user is given the system administrator security role.

CEnsure each model-driven app is saved with the workstream security roles applied, each user is only given the security role relevant for their workstream.

DEnsure each model-driven app is saved with the workstream security roles applied, and each user is given the system customizer security role.

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Correct Answer: C

Question No. 2

You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.

You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.

You need to find the issue and resolve it.

Which action should you choose?

AConfigure the Create CFS alerts from IoT Central Workflow within Dynamics 365.

BCreate the IoT Connected Device connection role to link devices to customer assets.

CRegister the device in Dynamics 365 Connected Field Service.

DConfigure the Create CFS alerts from IoT Central within Microsoft Flow.

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Correct Answer: D

Question No. 3

A customer wants to book a servicing appointment from the Field Service self-scheduling portal.

The customer needs to be able to schedule an appointment with an available technician with the right skillset for the job.

Which two options can be used? Each correct answer presents a complete solution,

NOTE: Each correct selection is worth one point

ACommunication Type

BWork Order type

CService Product

DService Type

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Correct Answer: B, D

Question No. 4

You are setting up assets for a customer.

The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.

Solution: You define the Top-Level Asset with as many parent-child sub-assets as necessary, rolling up for viewing in a hierarchy.

Does this meet the goal?

AYes

BNo

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Correct Answer: B

Question No. 5

You are Dynamics 365 for Field Service Development Manager.

You need to enable customization development for multiple developers, via the Woodford solution, where customizations can be combined together to complete the development requirements.

What should you create in order to enable this capability?

ACreate a project for each developer, which publishes changes to a master project.

BCreate a project for each developer, using security roles to identify what customizations are available for
modification.

CCreate a Dynamics 365 solution for each developer, which publishes changes to the Woodford solution.

DCreate a project for each developer, each within its own Woodford solution.

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Correct Answer: A

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