Microsoft MB-240 Exam Actual Questions

Name: Microsoft Dynamics 365 for Field Service Exam
Brand: QA4Exam
SKU: MB-240
Price: 30 USD
Availability: InStock
Rating: 4.8 (680 reviews)

The questions for MB-240 were last updated on Oct 2, 2024.

Viewing page 1 out of 35 pages.
Viewing questions 1-5 out of 173 questions

Unlock Access to All 173 Questions & Answers

Question No. 1

You are implementing the Field Service mobile app for an air conditioning (AC) repair company, A field technician installed an AC unit at a customer location and completed the booking.

The technician now needs to create a follow-up work order in order to schedule the first service on the installed AC unit.

What will happen once the follow-up work order is created?

AThe work order will be available for scheduling by the dispatcher.

BThe system will auto-assign the work order to the same technician for a future date.

CThe technician will need to manually assign the work order to the dispatcher.

DThe system will auto-schedule the work order to the same technician to beam work immediately.

Show Answer

Correct Answer: A

Question No. 2

A field resource is given instructions on how to install the Field Service mobile app on an iPhone.

After installing the app and signing in, the following message appears on their phone:

"You're almost there."

You need to help the field resource access the mobile app.

What should you do?

ASet up the field resource as a Bookable Resource.

BVerify that the field resource has been assigned the right security role.

CSet up the field resource as a user in the system.

DCreate a Bookable Resource related to the user.

Show Answer

Correct Answer: B

Question No. 3

During User Acceptance Testing, mobile technicians receive the message "Contact your administrator for access to your organization's mobile apps," when logging into the Field Service mobile app.

You need to determine which areas to update within the mobile project, so that technicians can see the appropriate information.

What is a possible way to troubleshoot the issue?

AUpdate the mobile offline profile to include the correct Field Service security roles.

BEnsure you have the correct security role (Field Service - Resource), and that the security role is assigned to the Field Service mobile app.

CUnpublish the offline profile, update the security roles, save, and republish the offline profile.

DEnsure you have the correct security role (Field Service - Offline Resource), and that the security role is assigned to the Field Service mobile app.

Show Answer

Correct Answer: B

Question No. 4

You are implementing Dynamics 365 Field Service for Contoso Manufacturing.

You need to set preventive maintenance schedules for multiple sub-components that have a different maintenance routine than the top-level or parent asset. The goal is to increase asset useful life and provide increased customer satisfaction.

What should you do?

ACreate Asset Properties, and associate the appropriate new Asset Property schedule to each sub-component.

BCreate Asset Categories for each preventive maintenance schedule, and assign to the appropriate sub-component.

CCreate an Agreement for each Asset Sub-Component to ensure the proper preventive maintenance schedule is set

DAssociate an Agreement Booking Incident to the Asset Sub-Component requiring a different preventive maintenance schedule.

Show Answer

Correct Answer: D

Question No. 5

You are working on the Dynamics 365 Field Service self-scheduling portal. You are explaining the states of a booking or appointment that are visible in the portal to your customer.

The customer asks which portal states will yield a message that includes a link to an online web experience hosted on Microsoft Power Portals.

Which three messages will include this link? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

ABooking Reminder

BBooking Canceled

CBooking Committed

DBooking Complete

ETechnician Traveling

Show Answer

Correct Answer: A, B, D

Unlock All Questions for Microsoft MB-240 Exam

Full Exam Access, Actual Exam Questions, Validated Answers, Anytime Anywhere, No Download Limits, No Practice Limits

Get All 173 Questions & Answers