Most Recent Microsoft MB-260 Exam Dumps

Prepare for the Microsoft Dynamics 365 Customer Insights (Data) Specialist exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Microsoft MB-260 exam and achieve success.

The questions for MB-260 were last updated on Feb 17, 2025.

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Question No. 1

You are a Customer Data Platform Specialist.

One of the marketing users asked you to create two lists:

All customers that live in Paris, France

All customers that have made more than ten online purchases

You decide to create these lists as quick segments.

Which two options should you use as the base in quick segments to create the required insights? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

AMeasures

BEnrichments

CIntelligence

DProfiles

EData entities

Show Answer

Correct Answer: A, D

https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/segment-builder#quick-segments

Question No. 2

You are starting an implementation of Dynamics 365 Customer Insights - Dat

a. For the initial setup, you ingest the Contact table and the Lead table from Dynamics 365 Sales and use them in unification.

You need to review the results after completing the first unification run.

Which three results will you be able to review? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

ADuplicate records

BUnified customer fields

CLead Conversion IDs

DSearchable attributes and Indexed fields

ESource fields

Show Answer

Correct Answer: A, B, E

Question No. 3

You are a Customer Data Platform Specialist. You need to design a process to share the unified customer profile with the sales team. The sales team uses the Dynamics 365 Sales app for marketing list generation.

Which two conditions must be met to export segments needed by the sales team to the D365 Sales app? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

AIn order to export segment of customers who have DOB to Dynamics 365 Sales to create marketing lists, a connection to the Dynamics 365 Sales environment must be configured.

BContacts do not have to be present in Dynamics 365 Sales because the export process will create new contact records if they do not already exist.

CIn order to export segment of customers who have Loyalty email to Dynamics 365 Sales, a connection to the Dynamics 365 Sales environment must be configured.

DDynamics 365 Sales Contacts must be ingested into audience insights as a data source and included in the unified customer profile.

Show Answer

Correct Answer: A, D

https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/export-dynamics365-sales

Question No. 4

You created several segments in Microsoft Dynamics 365 Customer Insights.

You need to perform a segment overlap analysis to understand what these segments have in common.

Which two actions can you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

AAnalyze how specific values affect the overlap results

BSave the overlapping members as a new segment.

CView the analysis output to determine the count of members included in only one segment

DExport the analysis output for further review outside Dynamics 365 Customer Insights.

Show Answer

Correct Answer: A, C

Question No. 5

You are setting up a new Dynamics 365 Customer Insights - Data environment and want to connect a Microsoft Dataverse environment. While trying to connect, you receive the error This CDS organization is already attached to another Customer Insights - Data instance You need to resolve the issue and ensure you can connect the new Customer Insights - Data environment to the Dataverse.

Solution: In the Dataverse. go the Settings menu of Dynamics 365 Customer Insights - Journeys, select the Customer Insights connector and disconnect the connection.

Does this meet the goal?

AYes

BNo

Show Answer

Correct Answer: A

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