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An organization plans to implement a solution to deliver the complete sales process for its sales teams. The organization does NOT have any physical barcode scanners.
To meet the organization business requirements, the proposed solution must include the following capabilities:
Create and qualify leads to contacts
Generate quotes and convert quotes to orders
Scan product barcodes as part of the order generation process
You need to recommend a solution to help the organization achieve its business requirements.
What should you recommend?
There is barcode scanner control in Power Apps. The control opens a native scanner on an Android or iOS device. The scanner automatically detects a barcode, a QR code, or a data-matrix code when in view.
Use the Dynamics 365 for phones or Dynamics 365 for tablets app to run customer engagement apps (such as Dynamics 365 Sales, Dynamics 365 Customer Service, and Dynamics 365 Marketing), built on Microsoft Dataverse on your mobile device.
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-system-barcode-scanning
https://docs.microsoft.com/en-us/dynamics365/mobile-app/overview
You are a Microsoft Power Platform architect supporting the go-live phase of a canvas app. The canvas app accesses data on-premises and in the cloud.
Users are reporting the app is very slow to respond, especially upon initial launch.
You need to optimize the performance of the app.
Which three actions should you complete? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You need to select an appropriate app for Relecloud.
Which app should you recommend?
Microsoft Dynamics 365 Customer Service is a module for customer service automation that streamlines case and knowledge management, enables personalized customer service with a 360-degree customer view, and provides visibility into customer service department performance with dashboards and reports.
https://docs.microsoft.com/en-us/dynamics365/customer-service/overview
You need to recommend a solution to collect the information required to meet reporting requirements.
What should you recommend?
Business rule can create business recommendations based on business intelligence.
Scenario: Analytics and reporting
The solution must:
Provide metrics including existing and upcoming demand by inspection station, average time spent per user at a station, and average time a machine spends at each inspection point.
Provide metrics per inspector including number of inspections performed by month, and number of inspections per rating type (pass, fail).
Provide a printed quality certificate to be included with each machine.
https://docs.microsoft.com/en-us/learn/modules/define-create-business-rules/
You need to recommend an environment for the inspection solution.
Where should you recommend installing the solution?
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