Most Recent NAHQ CPHQ Exam Dumps

Before implementing a new patient service, the healthcare quality professional should recommend conducting a Failure Modes and Effects Analysis (FMEA). FMEA is a proactive tool used to identify potential failure points in a new process or service before they occur. This analysis helps to prioritize risks based on their severity, occurrence, and detectability, and to implement corrective actions to mitigate these risks. By using FMEA, the organization can enhance patient safety by addressing potential problems before they affect patients.

Developing a safety monitoring checklist (A): While useful, this step comes after identifying potential risks and failure modes through FMEA.

Conducting a root cause analysis (RCA) (B): RCA is a reactive tool used after an adverse event occurs, making it unsuitable for proactive risk assessment before implementing a new service.

Performing just-in-time staff safety training (D): While important, this should follow the identification of risks and implementation of safety measures based on the FMEA findings.

Reference

NAHQ Body of Knowledge: Risk Management and Patient Safety

NAHQ CPHQ Exam Preparation Materials: FMEA Process and Application

Failure Mode and Effects Analysis (FMEA) is a systematic method for evaluating a process to identify where and how it might fail, to assess the relative impact of different failures, and to identify the parts of the process that are most in need of change. FMEA includes review of the following:

Steps in the process:Identify what could go wrong during each step.

Failure modes:Identify potential failure modes for each step.

Failure effects:For each failure mode, identify potential effects.

Severity:Assign a severity rating for each effect of failure.

Occurrence:Assign an occurrence rating for each failure mode.

Detection:Assign a detection rating for each failure mode and effect.

Risk Priority Number (RPN):Calculate the RPN for each effect.

FMEA is particularly useful in healthcare for risk assessment of a new or modified process because it not only identifies potential failures, but also prioritizes them based on their impact, frequency of occurrence, and detectability, allowing for targeted and efficient process improvement.

Quality improvement tools are standalone strategies or processes that can help you better understand, analyze, or communicate your QI efforts1.

The 7 Basic Quality Tools for Process Improvement2.

A guide to quality improvement tools3.

A clinical pathway/guideline is a tool that helps healthcare providers to deliver evidence-based, patient-centered, and standardized care for a specific condition or population12.

The main goal of a clinical pathway/guideline is to improve the quality and consistency of care, reduce unnecessary variations, optimize outcomes, and enhance patient satisfaction123.

A clinical pathway/guideline is not meant to assist in documentation of care (option A), although it may include documentation requirements as part of the quality improvement process1.

A clinical pathway/guideline is not meant to document practitioner variances (option B), although it may allow for deviations from the recommended care based on individual patient needs and preferences, clinical judgment, and resource availability12.Variances should be monitored and evaluated for their impact on outcomes and quality1.

A clinical pathway/guideline is not meant to ensure precise treatment plans are followed (option D), although it may provide recommendations for specific interventions, tests, or medications based on the best available evidence12.A clinical pathway/guideline should be flexible and adaptable to the local context and the patient's situation12.Reference:1:Clinical Pathways2:NICE clinical guidelines3:Clinical Practice Guidelines

Highlighting successes in real-time during huddles is an effective method to motivate employees to participate in performance improvement12.This approach allows for immediate recognition of employees' efforts and achievements, which can boost morale and motivation1.It also provides an opportunity for employees to learn from each other's successes and to understand what actions and behaviors lead to positive outcomes2.This can encourage employees to replicate these actions and behaviors in their own work, thereby improving their performance2.

https://www.indeed.com/career-advice/career-development/improve-employee-performance

Addressing the increased incidence of type 2 diabetes through the lens of social determinants of health involves addressing broader factors that impact health. Collaborating with local farmers' markets to make fresh produce more widely available is a strategy that addresses the social determinants of health by improving access to healthy food options. This approach can help reduce the risk of diabetes by making it easier for community members to make healthy dietary choices, thereby addressing one of the root causes of the increased diabetes incidence.

Educate newly diagnosed patients on diabetes disease management (A): While important, this strategy focuses on managing diabetes after it occurs rather than addressing the social determinants that contribute to its onset.

Set up a community-based education program about blood glucose monitoring (B): This is also important for management but does not directly address the social determinants that lead to the higher incidence.

Review evidence-based diabetes management protocols with primary care providers (C): This improves care quality but does not address the social factors contributing to the disease.

Reference

NAHQ Body of Knowledge: Addressing Social Determinants of Health in Quality Improvement

NAHQ CPHQ Exam Preparation Materials: Strategies for Managing Social Determinants of Health