Most Recent PECB ISO-22301-Lead-Auditor Exam Questions & Answers

According to ISO 22301:2019, Clause 7.2, the organization must determine the necessary competence of persons doing work under its control that affects its business continuity performance. The organization must ensure that these persons are competent on the basis of appropriate education, training, or experience, and where applicable, take actions to acquire the necessary competence, and evaluate the effectiveness of the actions taken. The organization must also retain appropriate documented information as evidence of competence. Therefore, people are the ones who have determined roles and responsibilities based on knowledge and skills profiles, as they are the key resources for implementing and maintaining the business continuity management system (BCMS).Reference: ISO 22301:2019, Clause 7.2; ISO 22301 Auditing eBook, Chapter 4.2.2.

Communication is the process of engaging staff and external stakeholders in all aspects of the BCMS. Communication ensures that the BCMS objectives, policies, procedures, roles and responsibilities are understood and accepted by the relevant parties. Communication also facilitates the exchange of information and feedback between the BCMS and its interested parties, such as customers, suppliers, regulators, media, etc. Communication helps to build trust, awareness and commitment to the BCMS, as well as to enhance its performance and effectiveness.Reference: ISO 22301 Auditing eBook, page 30; ISO 22301:2019, clause 7.4

Support does not lay out the foundation of planning and managing the BCMS, but rather provides the necessary resources and arrangements to enable the effective operation of the BCMS. Support includes aspects such as competence, awareness, communication, documented information, and organizational knowledge.The foundation of planning and managing the BCMS is laid out by the leadership and planning clauses of ISO 22301, which define the roles and responsibilities, policies, objectives, and actions to address risks and opportunities for the BCMS.Reference: ISO 22301 Auditing eBook, page 151; ISO 22301:2019, clauses 5, 6, and 72

Governance is the initiative of Business Continuity Management that is a regulatory system that controls an organization and its activities. Governance refers to the set of policies, processes, roles, and responsibilities that define how an organization is directed and managed. Governance ensures that the organization's objectives, strategies, and operations are aligned with the expectations and needs of its stakeholders, such as customers, employees, regulators, and shareholders. Governance also provides oversight and accountability for the organization's performance, risks, compliance, and continuity.

Business Continuity Management (BCM) is a key component of governance, as it enables the organization to protect its critical assets and functions, and to respond and recover from disruptive incidents. BCM helps the organization to maintain its reputation, resilience, and value in the face of uncertainty and crisis. BCM also supports the organization's compliance with relevant laws, regulations, standards, and best practices, such as ISO 22301, the international standard for business continuity management systems.

Therefore, governance is the initiative of Business Continuity Management that is a regulatory system that controls an organization and its activities, by providing direction, oversight, and accountability for the organization's continuity and resilience.Reference:

ISO 22301 Auditing eBook, Chapter 1: Introduction to Business Continuity Management, Section 1.1: What is Business Continuity Management?, Page 4

ISO 22301 Auditing eBook, Chapter 2: Introduction to ISO 22301, Section 2.1: What is ISO 22301?, Page 9

ISO 22301 Auditing eBook, Chapter 3: Business Continuity Management System, Section 3.1: Context of the Organization, Page 13

ISO 22301 Auditing eBook, Chapter 3: Business Continuity Management System, Section 3.2: Leadership, Page 16

Coordination is the process of planning and arranging BCM tasks into a proper order of relationship to achieve the defined outcomes. Coordination involves establishing the roles and responsibilities of the BCM team, the stakeholders, and the external parties, as well as defining the communication channels and protocols.Coordination also ensures that the BCM activities are aligned with the organizational objectives, policies, and procedures, and that the BCM resources are allocated and utilized efficiently and effectively.Reference:ISO 22301 Auditing eBook, page 281