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Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information. Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out-of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Which statement below suggests that Beauty has implemented a managerial control that helps avoid the occurrence of incidents? Refer to scenario 2.
Managerial controls are administrative actions that are designed to prevent or reduce the likelihood of security incidents by influencing human behavior. They include policies, procedures, guidelines, standards, training, and awareness programs. In scenario 2, Beauty has implemented a managerial control by conducting information security awareness sessions for the IT team and other employees that have access to confidential information. These sessions aim to educate the staff on the importance of system and network security, the potential threats and vulnerabilities, and the best practices to follow to avoid the occurrence of incidents. By raising the level of awareness and knowledge of the employees, Beauty can reduce the human errors and negligence that might compromise the security of the information assets.
The application used by an organization has a complicated user interface. What does the complicated user interface represent in this case?
Scenario 7: InfoSec, based in Boston, MA, is a multinational corporation offering professional electronics, gaming, and entertainment products. Following several information security incidents, InfoSec has decided to establish teams of experts and implement measures to prevent potential incidents in the future.
Emma, Bob, and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT), and a forensics team. Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively. Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will implement a screened subnet network architecture. This architecture will isolate the demilitarized zone (DMZ), to which hosted public services are attached, and InfoSec's publicly accessible resources from their private network. Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring a thorough evaluation of the nature of an unexpected event, including how the event happened and what or whom it might affect.
On the other hand, Anna will create records of the data, reviews, analyses, and reports to keep evidence for disciplinary and legal action and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand. Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
As part of InfoSec's initiative to strengthen information security measures, Anna will conduct information security risk assessments only when significant changes are proposed and will document the results of these risk assessments. Upon completion of the risk assessment process, Anna is responsible for developing and implementing a plan for treating information security risks and documenting the risk treatment results.
Furthermore, while implementing the communication plan for information security, InfoSec's top management was responsible for creating a roadmap for new product development. This approach helps the company to align its security measures with the product development efforts, demonstrating a commitment to integrating security into every aspect of its business operations.
InfoSec uses a cloud service model that includes cloud-based apps accessed through the web or an application programming interface (API). All cloud services are provided by the cloud service provider, while data is managed by InfoSec. This introduces unique security considerations and becomes a primary focus for the information security team to ensure data and systems are protected in this environment.
Based on this scenario, answer the following question:
Is the responsibility of InfoSec's top management appropriately established in implementing the communication plan for information security?
Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope. The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on scenario 5. in which category of the interested parties does the MR manager of Operaze belong?
According to ISO/IEC 27001, interested parties are those who can affect, be affected by, or perceive themselves to be affected by the organization's information security activities, products, or services. Interested parties can be classified into four categories based on their influence and interest in the ISMS:
Positively influenced interested parties: those who benefit from the ISMS and support its implementation and operation
Negatively influenced interested parties: those who are adversely affected by the ISMS and oppose its implementation and operation
High-interest interested parties: those who have a strong interest in the ISMS and its outcomes, regardless of their influence
Low-interest interested parties: those who have a weak interest in the ISMS and its outcomes, regardless of their influence
In scenario 5, the HR manager of Operaze belongs to the category of negatively influenced interested parties, because he/she perceives that the ISMS will create more paperwork and documentation for the HR Department, and therefore opposes its implementation and operation. The HR manager does not benefit from the ISMS and does not support its objectives and requirements.
ISO/IEC 27001:2013, clause 4.2: Understanding the needs and expectations of interested parties
ISO/IEC 27001:2013, Annex A.18.1.4: Assessment of and decision on information security events
ISO/IEC 27001 Lead Implementer Course, Module 2: Introduction to Information Security Management System (ISMS) concepts as required by ISO/IEC 27001
ISO/IEC 27001 Lead Implementer Course, Module 4: Planning the ISMS based on ISO/IEC 27001
ISO/IEC 27001 Lead Implementer Course, Module 6: Implementing the ISMS based on ISO/IEC 27001
ISO/IEC 27001 Lead Implementer Course, Module 7: Performance evaluation, monitoring and measurement of the ISMS based on ISO/IEC 27001
ISO/IEC 27001 Lead Implementer Course, Module 8: Continual improvement of the ISMS based on ISO/IEC 27001
ISO/IEC 27001 Lead Implementer Course, Module 9: Preparing for the ISMS certification audit
A small organization that is implementing an ISMS based on ISO/lEC 27001 has decided to outsource the internal audit function to a third party. Is this acceptable?
According to the ISO/IEC 27001:2022 standard, an internal audit is an audit conducted by the organization itself to evaluate the conformity and effectiveness of its information security management system (ISMS). The standard requires that the internal audit should be performed by auditors who are objective and impartial, meaning that they should not have any personal or professional interest or bias that could influence their judgment or compromise their integrity. The standard also allows the organization to outsource the internal audit function to a third party, as long as the criteria of objectivity and impartiality are met.
Outsourcing the internal audit function to a third party can be a better option for small organizations that may not have enough resources, skills, or experience to perform an internal audit by themselves. By hiring an external auditor, the organization can benefit from the following advantages:
The external auditor can provide a fresh and independent perspective on the organization's ISMS, identifying strengths, weaknesses, opportunities, and threats that may not be apparent to the internal staff.
The external auditor can bring in specialized knowledge, expertise, and best practices from other organizations and industries, helping the organization to improve its ISMS and achieve its objectives.
The external auditor can reduce the risk of conflict of interest, bias, or influence that may arise when the internal staff audit their own work or the work of their colleagues.
The external auditor can save the organization time and money by conducting the internal audit more efficiently and effectively, avoiding duplication of work or unnecessary delays.
Therefore, outsourcing the internal audit function to a third party is acceptable and often preferable for small organizations that are implementing an ISMS based on ISO/IEC 27001.
ISO/IEC 27001:2022, Information technology --- Security techniques --- Information security management systems --- Requirements, Clause 9.2, Internal audit
ISO/IEC 27007:2023, Information technology --- Security techniques --- Guidelines for information security management systems auditing
PECB, ISO/IEC 27001 Lead Implementer Course, Module 12, Internal audit
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