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Select the statement below that best applies to the following Class structure:
Class Structure Flexibility: The class hierarchy allows for instances of Parking and Auto to be stored either together or separately, depending on the implementation requirements and table mapping configurations.
Pega Platform documentation on class hierarchy and instance storage.
Pega Academy resources on data modeling and class structures.
How do you improve performance during synchronization for users of an offline-enable mobile app.
To improve performance during synchronization for users of an offline-enabled mobile app, it's crucial to manage the data pages that are synchronized. Declaring large data pages in the data page whitelist ensures that only necessary data is preloaded and cached on the device, reducing the amount of data transferred during synchronization and thus improving performance.
In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose two.)
Configure Temporary Case:
Set the case type to be instantiated as a temporary case in the starting flow. This ensures that the case is not persisted unless necessary.
Conditional Persistence:
Apply a when condition to determine whether the case should be persisted based on the comparison results. Only cases that require updates are persisted.
Pega Academy: Case Type Design and Management.
Pega Documentation: Temporary Case Configuration.
A call center uses Pega Customer Service. Where does Pega Customer Service fit into the enterprise architecture?
Pega Customer Service functions as the customer interaction system of record within the enterprise architecture. It manages customer interactions and provides a comprehensive view of customer information and history, facilitating efficient and effective customer service.
Pega Customer Service: Customer Interaction Management
Pega System of Record: Defining System of Record
Case Type A and Case Type B capture information about multiple line items. Each line item is an Instance erf the same Line Item data type. Separate work pool classes are used for Case Types A and B.
What is the optimal data model design to meet these requirements?
Embedded List with Declare Index:
Both Case Types A and B possess an embedded list of line items. Using a Declare Index against each embedded list ensures efficient data retrieval and indexing.
Changing the direct inheritance class for each Declare Index class to the Line Item data type allows for proper data management and querying.
Reference:
Pega best practices for data modeling and indexing recommend using Declare Index for embedded lists to enhance performance and data organization.
Therefore, the correct answer is:
D . Case Types A and B both possess an embedded list of line items. Define a Declare Index against each embedded list. Change the direct inheritance class for each Declare Index class to the Line Item data type.
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