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Pegasystems PEGACPLSA88V1 Exam Actual Questions

The questions for PEGACPLSA88V1 were last updated on Oct 4, 2024.
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Question No. 1

A Pega developer working on customizing GetNextWork functionality has overridden the

GetNextWork_WorkBasketUrgencyThreshold application settings rule, because they want to define a minimum cutoff value for assignment urgency.

Overriding this value can speed things up by changing the order in which assignment candidates are examined.

As an LSA, which one of the following would you recommend as a best practice in this situation?

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Correct Answer: A

Creating a Separate Ruleset:

It is considered best practice to isolate customizations in a separate ruleset to simplify future migrations and upgrades.

Benefits of Separate Ruleset:

Easier to identify and manage customizations.

Simplifies the process of moving custom rules between environments.

Reduces the risk of conflicts during upgrades.

Implementation:

Define a new ruleset specifically for the custom GetNextWork functionality.

Override the necessary rules within this ruleset.


Pega Best Practices Guide

Pega Academy Course on Rule Management and Versioning

Question No. 2

A banking customer service application is in production that processes various customer complaint requests. After three years in production, the operations manager needs a historical report on resolved cases. This report is to receive in near real time.

Data warehouse has exposed a REST API to receive dat

a. Reports are generated out of data warehouse.

What two of the following options to create an ideal design solution to post data to the data warehouse? (Choose Two)

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Correct Answer: A, B

Using Data Flows:

Leverage data flows to read and process data efficiently.

Utilize datasets to source the required data.

Option A:

Use a utility to post data to a queue processor.

The queue processor will then handle posting the data to the data warehouse over REST.

Option B:

Alternatively, the utility can synchronously post data directly to the data warehouse.

This ensures immediate transfer of data upon resolution of a case.


Pega Platform Data Flow Documentation

Pega Academy Course on Integration and Data Synchronization

Question No. 3

A dispute case type has various stages, including collect, review, Reinburse, Chargeback, and Resolve.

In the production system, inflight cases exist in the chargeback stage. The Chargeback stage is moved to a new case type.

If the analyst advances the inflight cases, what error flow is initiated?

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Correct Answer: B

Identifying the Error Flow:

When stages are altered in a case type, in-flight cases can encounter issues if they try to advance to a now-missing stage.

pzStageProblems Flow:

This flow is initiated when there are problems advancing stages due to missing or reconfigured stages.

It helps to manage and resolve issues related to stage progression.


Pega Platform Case Management Documentation

Pega Academy Course on Advanced Case Design

Question No. 4

A Pega COE team is building a reusable component for a functionality that will be mandatory for all Pega applications that are built for the different departments of a company.

The component functionality is documented and published in a common SharePoint file, so that it is accessible by all Pega developers within the company.

Which one of the following approaches will work best for this use case?

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Correct Answer: C

Separate Application for Reusable Component:

Placing the component in a separate application ensures modularity and reusability.

Departments can integrate with this application as needed, ensuring consistency and reducing redundancy.

Benefits:

Centralized maintenance and updates.

Easier to manage and deploy across various departments.

Avoids embedding the component directly in multiple applications, which could lead to version control issues.


Pega Best Practices Guide

Pega Academy Course on Reusable Components and Modular Design

These answers and explanations have been verified according to the Pega Lead System Architect guidelines and best practices.

Question No. 5

If an Operator ID in an application is associated with the work queues in the following figure, how will the system behave?

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Correct Answer: D

The system will consider the assignments with urgency value equal to and greater than the specified value in the Operator rule. Once all assignments are processed from the work queue based on the threshold urgency value, the lower urgency assignments are then considered.

Urgency Thresholds: The system checks the urgency of assignments in each work queue. Assignments with an urgency equal to or greater than the threshold are considered first.

Get from Work Queues First: With this option selected, the system prioritizes processing work queues before considering individual workbaskets.

Lower Urgency Assignments: After processing assignments meeting the urgency thresholds, the system will then consider lower urgency assignments if there are no higher urgency tasks left.


Pega Platform documentation on routing and assignment handling.

Pega Academy resources on urgency thresholds and work queue configurations.

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