Prepare for the Pegasystems Certified Pega Business Architect (PCBA) 87V1 exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.
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You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within five days.
To meet this requirement, you must set the____________. in the service level to five days.
This answer is correct because it sets the maximum time allowed for resolving a medical claim case, as per the requirement. The deadline in the service level defines the time limit for completing a case or an assignment. If the deadline is reached, an escalation action can be triggered to notify or reassign the case or assignment. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 6: Service Levels)
Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
These answers are correct because they demonstrate the need to configure correspondence, which is a way of communicating with external parties through email, fax, letter, or text message. Correspondence can be configured to send information or documents related to a case to customers, stakeholders, or other parties involved in the case. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 7: Correspondence)
Select the use case that requires an integration by using robotic process automation (RPA).
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